Dispatch Executive

18 hours ago

Chakan Pune Maharashtra, India LUBRALL INDUSTRIES PVT. LTD. Full time

**Job Title**: Dispatch Executive
**Department**: Logistics/Operations
**Reports To**: Dispatch/Logistics Manager

**Job Summary**

The Dispatch Executive is responsible for coordinating and managing the timely and efficient dispatch of products, goods, or materials to clients and distribution centers. This role requires a proactive individual with strong organizational skills to ensure smooth logistics operations, maintain accurate records, and communicate effectively with both internal teams and external partners.

**Key Responsibilities**
- **Order Processing and Dispatch Management**:

- Receive and review dispatch orders, verify details, and ensure timely scheduling of deliveries.
- Coordinate with warehouse and production teams to organize and prioritize dispatch requirements.
- Prepare and manage dispatch documentation, such as shipping labels, delivery notes, and invoices.
- **Logistics Coordination**:

- Arrange transportation logistics, including selecting carriers, scheduling drivers, and managing routes for cost-effective and timely delivery.
- Track shipments and communicate any delays, changes, or issues to relevant stakeholders.
- Monitor vehicle and driver availability to ensure uninterrupted dispatch operations.
- **Communication and Customer Service**:

- Act as the point of contact for customers regarding delivery schedules, delays, and any issues with shipments.
- Liaise with vendors, carriers, and other third parties to coordinate logistics needs and troubleshoot any dispatch-related problems.
- Provide exceptional customer service by promptly addressing inquiries, concerns, and complaints related to dispatch.
- **Compliance and Safety**:

- Ensure that all dispatch operations comply with company policies, transportation regulations, and safety guidelines.
- Conduct routine checks on dispatch vehicles and coordinate with maintenance teams as necessary.
- Train and oversee drivers on safety practices, route optimizations, and proper handling of goods.

**Qualifications**
- **Education**: Bachelor’s degree in Business Administration, or a related field preferred.
- **Experience**: 0-2 years of experience in dispatch, logistics, or transportation management.
- **Skills**:

- Proficient in logistics software, Tally ERP systems, and MS Office (Excel, Word).
- Excellent organizational and time-management skills.
- Strong communication skills and the ability to work well under pressure.
- Problem-solving mindset with attention to detail.

**Working Conditions**
- Office and warehouse environments, with occasional travel for coordination or inspection.
- Flexibility in working hours may be required based on dispatch schedules and delivery timelines.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

Application Deadline: 30/11/2024

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