Customer Support Executive

**Job Description: Chat Support Executive (Tamil Speaking)** **Location**: Daksha Group Corporate Office, Alappuzha **Eligibility Criteria**: - **Age Range**: 21-32 years - **Language Skills**: Fluency in Tamil (spoken and written) is mandatory - **Typing Skills**: Minimum typing speed of 25 words per minute - **Work Environment**: This is an on-site role,...

Customer Interaction & SupportAnswer customer calls, messages, emails, and chat inquiries regarding products, orders, and services.Provide detailed product information (cake flavors, customization options, pricing, delivery timelines).Assist customers in placing orders and guide them through payment and delivery options.Order ManagementCoordinate with the...

Administrative Tasks:Maintaining customer records and databases.Processing orders and managing customer accounts.Preparing sales documentation and reports.Tracking sales leads and opportunities.Managing correspondence between the sales team and clients.Customer Interaction:Responding to customer inquiries and resolving issues.Providing product information...

1. Inputting System entry (First Level Only) 2. Maintaining branch Registers 4. Doing Cash Operations and tallying and its record keeping. 5. Maintaining customer data base 6. Business promotion activity support 7. Tele calling and follow-up actions. 8. Customer Meeting 9. Attending to customer quires. 10. Attending to Cash remittance (Inward &...

**Handling customer queries on WhatsApp Chat, E-mails and Social Media**. Educate current and potential customers with product and service information. Maintain accurate customer records. Identify and escalate priority issues to the Team Leader and Ops Team. Address customer queries and respond to customers in a timely manner. **Salary**: ₹10,500.00 -...

**Job Overview**: The Sales Executive Intern will assist the sales team in identifying prospects, building relationships with potential clients, and gaining hands-on experience in sales processes. This role is ideal for individuals looking to gain practical experience in sales, learn about customer acquisition, and develop negotiation skills. The intern will...

_**Job responsibilities of Accounts Executive/junior Accountant**_ An Accounts Executive is a finance professional responsible for the accurate and timely recording of accounting transactions. He / She will be reporting to the Chief/Senior Accountant and will be responsible for reconciling and making supplier payments, Collections of customer payments,...

**Job Summary** **Responsibilities and Duties** - **Customer Feedback**: - Collects customer feedback - Plans corrective action with CRM - **Customer Complaint Management**: - One point of contact for customer complaints by receiving customer complaints - Note down the concerns of the dissatisfied customer in detail in complaint tracker (collected through...

**Job Overview**: he Marketing Executive Intern will assist the marketing team in the development and execution of marketing strategies. This is an excellent opportunity to gain hands-on experience in various aspects of marketing, including market research, content creation, social media management, and campaign tracking. The role involves supporting the...

Location:Kerala (On-site / Hybrid)**Department:Customer Experience & GrowthReports To:Regional Sales / Marketing HeadCompensation:₹15,000 – ₹25,000 per month +Performance IncentivesEmployment Type:Full-timeAbout Golden RayGolden Ray Renewable Energy LLP is Kerala's fastest-growing solar EPC company, building a cleaner and brighter tomorrow through...