Customer Service Representative

3 days ago

Mansarovar Jaipur Rajasthan, India Knight learning solutions Full time

**Company**: Transcom

**Job Title**: International BPO - Customer or Back Office Support

Transcom is hiring for an exciting role in international customer or back office support, offering excellent growth opportunities and a chance to work with global clients. If you are driven, customer-focused, and looking for your next step in the BPO industry, we want to hear from you

**Position Details**:

- **Location**: Jaipur (Mansarovar)
- **Open Position**: 50
- **Eligibility**: Undergraduate/Graduate with excellent English communication skills and minimum 6 months’ international BPO experience (voice/background in hospitality preferred)
- **Salary**: From ₹27,000 to ₹35,000 CTC per month (plus incentives, if applicable)
- **Assessment Process**: Includes HR & Operations rounds, voice/language or typing test (as relevant)
- **Shifts**: 5.5 days working, rotational shifts and offs
- **Commute**: Cab allowance for males; cab support for females during odd hours

**General Requirements**:

- Strong written and verbal communication skills in English
- Flexibility for rotational shifts and 5.5 working days per week
- Customer-centric, problem-solving attitude
- Willingness to participate in necessary assessments

**Perks & Benefits**:

- Competitive salary and performance incentives
- Safe & reliable commute options
- Work with international clients in a supportive environment

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹27,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Application Question(s):

- Do you meet the minimum requirement of at least 6 months of relevant International BPO experience ? Please specify your experience.

**Experience**:

- International voice process: 1 year (required)

Work Location: In person

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