
Customer Service Representative
2 days ago
**Job Title: Customer Service Representative (Technical & Non-Technical)**
**Job Location**: Jaipur
**Salary**: ₹26,000 to ₹34,000 CTC
We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives for both technical and non-technical processes. The role involves addressing customer queries, resolving issues, and ensuring a high level of customer satisfaction.
**Key Responsibilities**:
- Escalate customer queries via call and ensure timely resolution.
- Resolve customer issues efficiently and effectively.
- Provide the best possible resolutions to customer concerns.
- Maintain positive relationships with customers.
- Meet customer requirements and ensure their satisfaction with prompt and accurate solutions.
**Qualifications**:
- Any Graduate
- Excellent communication skills (verbal and written)
- Basic computer knowledge
**Skills**:
- Strong problem-solving abilities
- Patience and ability to handle customer concerns
- Good interpersonal skills
- Ability to work in a team environment
**Benefits**:
- Competitive salary package
- Opportunity to work in an international process
- Professional growth and development opportunities
**Job Types**: Full-time, Permanent, Fresher
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
**Location**:
- Jaipur, Rajasthan (required)
Work Location: In person
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