Customer Service Representative

1 week ago

Mansarovar Jaipur Rajasthan, India Grow Hopes Full time

**Job Profile**: Customer Care Executive

**Location**:Jaipur (Work From Office)

**Salary**: ₹27,000 to ₹32,000 CTC (Annual Income) - Based on interview, experience, and qualifications

**Responsibilities**:

- Escalate customer queries via call, phone, chat, and mail.
- Resolve issues for international customers.
- Provide the best resolution to customer queries.
- Maintain strong relationships with customers.
- Meet customer requirements and ensure satisfaction with effective resolutions.

**Requirements**:

- Qualification**: 12th Pass
- **Experience**: Minimum 6 months required
- **Skills**:

- Excellent communication skills (Verbal & Written) - Most Important
- Basic computer knowledge
- Flexibility to work in a 24/7 environment (Night, Noon, Day) - 9-hour shifts as per business requirements
- **Working Days**: 6 days a week

**Additional Benefits**:

- **Relocation Bonus**: ₹10,000 (International process) after probation period of 3 months
- **Accommodation**: Free guest house accommodation for 14 days (only stay).
- **Travel Reimbursement**:Up to ₹700 for travel tickets
- **Internal Job Posting (IJP)**: Eligible after 12 months across India
- **Abroad Opportunities**: Eligible after 18-24 months

Why Relocate to Jaipur?
- **Cost of Living**: Lower compared to metro cities; PG accommodation available for ₹3.5K to ₹5K.
- **Travel Time**: Shorter travel time within the city allows for personal time for hobbies, higher studies, or leisure activities.
- **Recreation**: Numerous historic sites for picnics and weekend getaways.
- **Food**:A wide variety of non-veg and veg options at reasonable prices.
- **BPO Industry**: Jaipur is emerging as a hub for BPOs due to lower costs and a healthier work-life balance.

**Interview Process**:
1. Briefing about the interview and job profile

2. HR Round - Telephonic

3. Operation Round - Video (Zoom/MS Teams)

4. Validation Round (At Jaipur office)

5. Documents Verification

6. Versant Test

**Post-Selection**:

- Letter of Intent (LOI) provided upon selection
- No leaves for the first 90 days, apart from week-offs

We look forward to welcoming dedicated and skilled individuals to our team

**Job Types**: Full-time, Permanent

Pay: ₹27,000.00 - ₹32,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

  • Customer Service Representative

    3 days ago

    Mansarovar, Jaipur, Rajasthan, India GROW HOPES Full time

    Job Title: Customer Service Representative , Regular / Permanent, Fresher Location: Mansarovar Salary Range: ₹23,000.00 - ₹32,000.00 per month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...

  • Customer Service Representative

    2 days ago

    Mansarovar, Jaipur, Rajasthan, India GROW HOPES Full time

    Job Title: Customer Service Representative , Regular / Permanent, Fresher Location: Mansarovar Salary Range: ₹23,000.00 - ₹32,000.00 per month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...

  • Customer Service Representative

    3 days ago

    Jaipur, Rajasthan, India Grow Hopes Full time

    **Job Title: Customer Service Representative (Technical & Non-Technical)** **Job Location**: Jaipur **Salary**: ₹26,000 to ₹34,000 CTC We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives for both technical and non-technical processes. The role involves addressing customer queries, resolving...

  • International Customer Service Representative

    13 hours ago

    Mansarovar, Jaipur, Rajasthan, India OnlineInfatuation Full time

    Profile: Customer Service Agent (Voice Process) **Salary**: Up to 60k Location: Jaipur Shift: Rotational Shift **Job Type**: Full Time (WFO) Benefits: Both side cabs **Qualification: Graduation is mandatory** **Responsibilities**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve...

  • Customer Support Representative

    13 hours ago

    Mansarovar, Jaipur, Rajasthan, India Grow Hopes Full time

    Job Title: Customer Service Executive Type: Full-time, Regular / Permanent, Fresher Location: Mansarovar **Salary**: ₹23,000.00 - ₹32,000.00/month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...

  • Customer Service Representative

    2 days ago

    Jaipur City, Jaipur, Rajasthan, India Grow Hopes Full time

    **Job Title: Customer Service Representative (Technical & Non-Technical)** **Job Location**: Jaipur **Salary**: ₹26,000 to ₹34,000 CTC We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives for both technical and non-technical processes. The role involves addressing customer queries, resolving...

  • Customer Service Representative

    2 days ago

    Mansarovar, Jaipur, Rajasthan, India La Terminus Solutions Full time

    Eligibility: - Graduates - Fresher & Experienced - Technical support/troubleshooting experience - preferred - 18 Years to 35 Years - 100% work from Office - Flexible to work in all shifts supporting EMEA customers - Fluent in spoken English (Versant B2) with basic technical knowledge - Skill Set required: Technical knowledge, Sales Acumen, Customer Service...

  • Customer Service Representative

    2 days ago

    Mansarovar, Jaipur, Rajasthan, India Teleperformance Full time

    Hiring for Customer Support executive role Rotational Shifts 5.5 days working No cab facility Mansarovar Location Good English Communication Skills Required Calling Process - Domestic / International calling **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹29,000.00 per month **Benefits**: - Flexible schedule - Provident...

  • International Customer Service Representative

    2 days ago

    Mansarovar, Jaipur, Rajasthan, India Career Hollic Full time

    **Job Summary**: We are seeking dynamic and customer-focused individuals to join our International Voice Process team. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our global clientele through phone interactions. The role involves addressing customer inquiries, resolving issues, and ensuring a...

  • Customer Service Representative

    2 days ago

    Jaipur, India Weteams Global Full time

    **Customer Service Representative** **Position Overview**: A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. As such, we need an executive to own driving services for our...