Customer Service Representative
7 days ago
**Job Profile**: Customer Care Executive
**Location**:Jaipur (Work From Office)
**Salary**: ₹27,000 to ₹32,000 CTC (Annual Income) - Based on interview, experience, and qualifications
**Responsibilities**:
- Escalate customer queries via call, phone, chat, and mail.
- Resolve issues for international customers.
- Provide the best resolution to customer queries.
- Maintain strong relationships with customers.
- Meet customer requirements and ensure satisfaction with effective resolutions.
**Requirements**:
- Qualification**: 12th Pass
- **Experience**: Minimum 6 months required
- **Skills**:
- Excellent communication skills (Verbal & Written) - Most Important
- Basic computer knowledge
- Flexibility to work in a 24/7 environment (Night, Noon, Day) - 9-hour shifts as per business requirements
- **Working Days**: 6 days a week
**Additional Benefits**:
- **Relocation Bonus**: ₹10,000 (International process) after probation period of 3 months
- **Accommodation**: Free guest house accommodation for 14 days (only stay).
- **Travel Reimbursement**:Up to ₹700 for travel tickets
- **Internal Job Posting (IJP)**: Eligible after 12 months across India
- **Abroad Opportunities**: Eligible after 18-24 months
Why Relocate to Jaipur?
- **Cost of Living**: Lower compared to metro cities; PG accommodation available for ₹3.5K to ₹5K.
- **Travel Time**: Shorter travel time within the city allows for personal time for hobbies, higher studies, or leisure activities.
- **Recreation**: Numerous historic sites for picnics and weekend getaways.
- **Food**:A wide variety of non-veg and veg options at reasonable prices.
- **BPO Industry**: Jaipur is emerging as a hub for BPOs due to lower costs and a healthier work-life balance.
**Interview Process**:
1. Briefing about the interview and job profile
2. HR Round - Telephonic
3. Operation Round - Video (Zoom/MS Teams)
4. Validation Round (At Jaipur office)
5. Documents Verification
6. Versant Test
**Post-Selection**:
- Letter of Intent (LOI) provided upon selection
- No leaves for the first 90 days, apart from week-offs
We look forward to welcoming dedicated and skilled individuals to our team
**Job Types**: Full-time, Permanent
Pay: ₹27,000.00 - ₹32,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
-
Customer Service Representative
24 hours ago
Mansarovar, Jaipur, Rajasthan, India GROW HOPES Full timeJob Title: Customer Service Representative , Regular / Permanent, Fresher Location: Mansarovar Salary Range: ₹23,000.00 - ₹32,000.00 per month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...
-
Customer Service Representative
1 week ago
Jaipur, Rajasthan, India Glorious HR Services Full timeThis is a full-time on-site role for a Customer Service Representative located in Jaipur. The Customer Service Representative will be responsible for providing outstanding customer support, fostering positive customer experiences, and ensuring customer satisfaction. Other day-to-day tasks will include handling customer inquiries, complaints, and...
-
Customer Service Representative
1 week ago
Jaipur, Rajasthan, India Jobwalas placement services Full timeA customer service representative **supports customers by providing helpful information, answering questions, and responding to complaints**. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 -...
-
Customer Service Representative
7 days ago
Mansarovar, Jaipur, Rajasthan, India NTMD RCM PVT. LTD. Full time**Key Responsibilities**: - Handle inbound and outbound calls from international customers, addressing queries and providing resolutions. - Provide exceptional customer service, ensuring a positive customer experience on every call. - Resolve customer complaints, issues, or inquiries in a timely and effective manner. - Offer product/service information,...
-
International Customer Service Representative
2 weeks ago
Mansarovar, Jaipur, Rajasthan, India OnlineInfatuation Full timeProfile: Customer Service Agent (Voice Process) **Salary**: Up to 60k Location: Jaipur Shift: Rotational Shift **Job Type**: Full Time (WFO) Benefits: Both side cabs **Qualification: Graduation is mandatory** **Responsibilities**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve...
-
Customer Service Representative
2 weeks ago
Jaipur City, Jaipur, Rajasthan, India Grow Hopes Full time**Job Title: Customer Service Representative (Technical & Non-Technical)** **Job Location**: Jaipur **Salary**: ₹26,000 to ₹34,000 CTC We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives for both technical and non-technical processes. The role involves addressing customer queries, resolving...
-
Customer Service Representative
5 days ago
Jaipur, Rajasthan, India Vertex Cosmos Solutions Full time**Job Summary**: As a Fintech Customer Service Representative, you will play a crucial role in ensuring a positive and seamless experience for our customers utilizing our financial technology products and services. You will be responsible for addressing inquiries, resolving issues, and providing exceptional customer support through various channels. **Key...
-
Customer Service Representative
1 week ago
Jaipur, Rajasthan, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
Chat Representative
1 week ago
Mansarovar, Jaipur, Rajasthan, India salary hikers LLP Full time**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...
-
Customer Service Representative
23 hours ago
Jaipur, India Sappy Tech Solutions Full time**Job Overview for Customer Service Representative** We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to...