Associate Patient Services
1 day ago
**Associate Patient Services - Telephones**
- **Communicating and coordinating with patients on telephones for their appointments, feedback and billing.**:
- **Managing calls and customer queries.**
- Identify and assess customers’ needs to achieve 10/10 satisfaction rate.
- Build sustainable relationship and trust with customers
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
- follow up to ensure resolution.
- Keep records of customer interactions.
- Follow communication procedures, SOP*s guidelines and policies.
- Take the extra mile to engage customers.
- Ability to multi-task, prioritize, and manage time effectively.
Sending daily/weekly/monthly reports as specified by department head.
- To have excellent communication both in English & Telegu.
- The operator on phone should be extremely courteous towards people calling from in and outside to the Centre
- To have hands on knowledge on Computer skills - Basic Office systems - Excel/Word
- Maintain register for the same.
- Make complains to the Maintenance department in case of any fault/damage/breakage and also inform to HOD.
- Make sure that telephone system work smoothly without interruption.
- Accuracy is very essential to connect to the correct numbers required.
- Appointments to be fixed as per requirement.
- Maintain cleanliness & upkeep of the department.
- Any other task assigned by the superiors from time to time.
**Qualifications**:Graduate
**Job Types**: Full-time, Permanent
**Benefits**:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Work Location: In person
-
Patient Care Counselling Executive
5 days ago
Banjara Hills, Hyderabad, Telangana, India ASIAN INSTITUTE OF NEPHROLOGY AND UROLOGY Full timeGuiding patients through admission and discharge. Counselling people about the treatment they will receive and offering support throughout their visit to the hospital, either as inpatients or outpatients. Provide counselling on referral services etc.**Conduct patient **. Pay: ₹16,000.00 - ₹20,000.00 per month Work Location: In person
-
Front Office Executive
2 weeks ago
Banjara Hills Hyderabad, India Rainbow Children's Hospital Full timeBusiness/ Finance Overseeing of the VC tapes in the lobby and ensure lobby being well presentable. Preparing and sharing the OPD statistics on daily basis to the respective in charge. Operations Provides information about Doctors availability, Consultation time, appointments and booking the time slots for surgical procedures etc. To greet patient and...
-
Patient Access
3 weeks ago
Hyderabad, Telangana, India Amgen Full timeCareer Category Sales Marketing Operations HOW MIGHT YOU DEFY IMAGINATION If you feel like you re part of something bigger it s because you are At Amgen our shared mission to serve patients drives all that we do It is key to our becoming one of the world s leading biotechnology companies We are global collaborators who achieve together researching...
-
Patient Services Assistant
3 days ago
Hyderabad, Telangana, India Arya gastro center Full timeTo work with doctor. Interacting with patient. Guiding them and resolving their issues Pay: ₹11,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance Schedule: - Day shift Supplemental Pay: - Commission pay - Performance bonus - Yearly bonus **Education**: - Bachelor's (preferred) **Experience**: - total...
-
Patient Service Executive
3 days ago
Dilsukhnagar, Hyderabad, Telangana, India Dr Batras Positive Health Clinic Pvt. Ltd Full time**Experience - Freshers to 2 years** **Location - Dilsukh Nagar - Hyderabad** **Notice period - Immediate joining** **Roles and Responsibilities** The primary responsibilities of the role are as follows: - 60% Call Handling 40% personal interaction. - Handling Inbound & Outbound calls. - Dispensing Medicines - Responsible for Patient Management at the...
-
Patient Relation Executive
2 weeks ago
Hyderabad, Telangana, India LEKHANA CONSULTING Full timeAre you passionate about enhancing patient experiences and improving healthcare services? We are seeking a dedicated Patient Relations Executive to join our team in Begumpet, Hyderabad. In this role, you will develop and implement strategies to boost patient satisfaction and work closely with healthcare teams to address and resolve patient concerns. Key...
-
Staff Nurse
1 day ago
Banjara Hills, Hyderabad, Telangana, India Beliebt Fin Services Full time**Job Title** : Staff Nurse **Location** : Gachibowli **Job Type** : Full-Time **Department** : Nursing / Healthcare **Job Overview**: **Key Responsibilities**: Provide direct patient care by assessing, planning, implementing, and evaluating individual care needs. Administer medications and treatments as prescribed by the doctor. Monitor, record, and...
-
Patient Relation Executive
5 days ago
Hyderabad, Telangana, India Navjeevan hospital Full time**Patient Interaction and Communication**: - Serving as the point of contact for patients and their families. - Responding to patient inquiries, concerns, and complaints. - Providing information about hospital policies, procedures, and services. - Facilitating communication between patients and hospital staff. - **Patient Feedback and Satisfaction**: -...
-
Patient Representative Executive
2 weeks ago
Hyderabad, Telangana, India MEDICO HIRE Full timeResponsibilities - Update and verify patient information at every visit - Assist patients with filling out patient history forms, consent forms and payment contract forms - Receive and process cash and credit card payments for medical services rendered - Review patient accounts, identify delinquent accounts and collect overdue payments - Answer, investigate...
-
Front Desk Receptionist
2 weeks ago
Banjara Hills, Hyderabad, Telangana, India maya medi spa Full time**Company name - **Maya Medi Spa **Minimum Education**-12th Pass **Experience Required**-0-1 year Experience required **Communication** - Basic English **Age -** 18 - 30 yrs **Gender - Only Female** **Need Immediate joiner** - Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. - Welcomes patients and...