
Call Auditor
2 weeks ago
Responsibility:
- Perform call monitoring and develop process improvements to improve the quality
and effectiveness of calls when required.
- Provide feedback to associates regarding the call cycle and catered leads.
- Work with supervisors and management to ensure that all the Customer Experience
professionals are meeting the quality standards.
- Create reports documenting errors and issues for fixing.
- Coordinate and facilitate call calibration sessions.
- Participate in designing call monitoring formats and provide trend data to the
management team.
- Conduct Hygiene checks and Root cause analysis.
Qualifications and Skill Sets:
- Minimum Bachelor's Degree.
- Minimum 2 yrs of experience as a Quality Auditor/Analyst.
- Should be well versed with G-Suite and Microsoft Excel.
- Should have excellent communication skills.
Interested can call at 9821765157
**Salary**: Up to ₹400,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Call Audit: 2 years (preferred)
Work Location: In person
**Speak with the employer**
+91 9821765157
-
Quality Auditor
2 weeks ago
Baner, Pune, Maharashtra, India BTB Venture Full timeQuality Auditor: We are looking for a detail-oriented and analytical Quality Auditor to join our team. This role is critical in maintaining and improving service excellence by auditing call quality, call volumes, and backend trackers (Excel, CRM, etc.), ensuring our internal processes meet defined quality benchmarks. **Key Responsibilities** - **Audit Call...
-
Auditor -operations
5 days ago
Mumbai, India Homesfy Full timeCalling on Leads closed sourced by calling auditors. Qualifying the lead sourced and pitching the apt property after understanding the Client's requirement Co-ordination with In house Sales Team for lining up Site visits and assisting the Client till he reaches the site. Maintaining and updating Directories of Regional projects. Drafting and sending...
-
Internal Auditor
1 week ago
Lower Parel, Mumbai, Maharashtra, India Mega Freights and Movers Ltd Full time**Position**: Internal Auditor - Accounting & Finance. **Location**: Lower Parel, Mumbai **Experience**: Minimum 2 years **Joining**: Immediate. **Key Responsibilities & Requirements**: - Minimum 2 years’ experience in Accounting & Finance - Strong knowledge of TDS and GST regulations - Lead and manage a team of 15 members effectively - Coordinate with...
-
Internal Auditor
1 week ago
Lower Parel, Mumbai, Maharashtra, India Mega Freights and Movers Ltd Full time ₹ 2,40,000 per yearPosition: Internal Auditor – Accounting & Finance.Location: Lower Parel, MumbaiExperience: Minimum 2 yearsJoining: Immediate.Key Responsibilities & Requirements:Minimum 2 years' experience in Accounting & FinanceStrong knowledge of TDS and GST regulationsLead and manage a team of 15 members effectivelyCoordinate with multiple branches for smooth financial...
-
Internal Auditor
2 weeks ago
Mumbai, Maharashtra, India JHS & Associates LLP Full time ₹ 87,000 - ₹ 12,00,000 per yearJob Title: Internal AuditorLocation: MumbaiExperience: 6 months+Employment Type: Full-TimeQualification - Graduate OR CA InterImmediate Joiners would be preferredJob Summary:We are seeking a candidate with experience in Internal Audit to join our team. Candidates must be comfortable traveling across the Western and Central Line in MumbaiKey Responsibilities:...
-
Navi Mumbai, India Lisa HR Consultancy Full timeDesignation: Call Quality Analyst-(BPO Call Center) Language : Marathi /Hindi Location : Koperkhairane , Navi Mumbai Salary-upto 28,000 Role and Key Responsibilities: * Conduct Quality audits on Calls and share feedback with agents. * Conduct compliance and Quality checks and ensure timely reporting. * Drive continuous improvement - make...
-
Job Title: Process Auditor
2 weeks ago
Erandwane, Pune, Maharashtra, India Dnyanjyoti Education Full time### - Job Title: Process Auditor (Operations & Compliance)* - Location:* Pune (Work From Home or In-House) - Job Type:* Full-Time / Part-Time (Flexible) - Salary:* ₹25,000 - ₹35,000 + Incentives - Experience Required:* Minimum 3 Years - Age Limit:* 25 - 50 Years ## - Key Responsibilities:* - Conduct audits of daily business operations and internal...
-
Mumbai, Maharashtra, India Matoshree Indirabai Baburao Sarnaik Hospital Full timei. Scheduling partners meetings and minuting the meetings and ensure follow up/support to leaders in completion of task assigned during the meeting. ii. Ensuring tracking for logical conclusions of task discussed during the Partners meeting. iii. Ensure timely implementation of decisions/plans of Partners iv. Be incharge of all administrative areas like...
-
Internal Auditor
5 days ago
Mumbai, Maharashtra, India CA Firm Full timeJob Title: Manager-Internal Audit Location: Mumbai **Job Type**: Full time About Client Our client is a firm of Chartered Accountants engaged in the profession for more than five decades in the field of Auditing/Assurance, Taxation and Advisory Services. The firm was established in 1964 Past President of Institute of Chartered Accountants of India...
-
Telecaller
4 days ago
Mumbai, Maharashtra, India New Haribhakti Business Services LLP Full timeJob Responsibility: 1. Calling Banks and taking nos of audits to be conducted on monthly basis. 2. Scheduling Audits with of Auditors on monthly basis. 3. Informing Borrowers and dealers about the Audit schedules. 4. Follow up for documents. Qualification: B.Com Graduate Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: - Day...