Hiring For Call Quality Analyst In Koperkhairne

1 day ago


Navi Mumbai, India Lisa HR Consultancy Full time

Designation: Call Quality Analyst-(BPO Call Center) Language : Marathi /Hindi Location : Koperkhairane , Navi Mumbai Salary-upto 28,000 Role and Key Responsibilities: * Conduct Quality audits on Calls and share feedback with agents. * Conduct compliance and Quality checks and ensure timely reporting. * Drive continuous improvement - make recommendations and drive improvement. * Strengthen Quality management processes/ framework to improve quality delivery. * Ensure data management for all deliverables and be accessible without any delay. * Participate in internal & external calibrations to ensure consistent scoring & feedback delivery approach. Key skills & knowledge: * Minimum 6 months experience into BPO/call centre as Quality Auditor Understanding of the Audit & Coaching process. * Good verbal and written communication skills. * Hands on experience in MS Excel, Power Point presentations and Reporting knowledge.



  • Navi Mumbai, Maharashtra, India Lisa HR Consultancy Full time ₹ 28,000 per year

    Designation: Call Quality Analyst-(BPO Call Center)Language : Marathi /HindiLocation : Koperkhairane , Navi MumbaiSalary-upto 28,000Role and Key Responsibilities:* Conduct Quality audits on Calls and share feedback with agents.* Conduct compliance and Quality checks and ensure timely reporting.* Drive continuous improvement - make recommendations and drive...

  • Quality Analyst

    3 days ago


    navi mumbai, India Itm Edutech Training Full time

    Hiring: Quality Analyst / Quality Coach Call Monitoring & TrainingLocation: ITM Group of Institutions, Nerul, Navi MumbaiRole Overview: Were looking for a Quality Analyst to monitor and evaluate counselors' calls to ensure high standards of communication, product knowledge, sales effectiveness, and script compliance. The role involves giving constructive...

  • Quality Analyst

    1 week ago


    Navi Mumbai, Maharashtra, India Hunarstreet Technologies Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Urgent Opening for a Quality Analyst at Leading BPO Company in Mahape Role: Full-time Quality Analyst Location: Mahape, Navi Mumbai Role Description: As a Quality Analyst, you will play a crucial role in overseeing quality control, conducting analytical assessments, and managing quality assurance processes. You'll also be responsible for mentoring and...

  • Admission Counselor

    2 weeks ago


    Navi Mumbai, India Labridge.in Full time

    We are one of the growing Preschool based in Koperkhairne, Navi Mumbai. We are hiring an experienced Admissions Counselor to help us keep growing. If you're dedicated and ambitious. **Responsibilities for Admissions Counselor & Client Handling**: Follow up with them till admission. Handling calls of incoming enquiries and explaining them the charge and...


  • Navi Mumbai, India Seven Consultancy Full time

    JOB DETAILS Hiring candidates for Domestic Outbound Process Good communication skills required. Minimum graduation required. Willingness to work in 24 X 7 work environment . Must have minimum 1 year relevant experience as a Quality Analyst in telecommunication in FUNCTIONAL AREA Quality Analysis× Call Audit× Quality Assurance / Testing× Quality Coach×...

  • Quality Analyst

    1 day ago


    Navi Mumbai, India TaskUs Full time

    Description Quality Analyst (India) What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we...


  • Navi Mumbai, Maharashtra, India Conneqt Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job Title: Quality Analyst Insurance Outbound SalesLocation: AiroliCTC: Up to 5 LPAExperience: 2-4 yearsJob Overview:We are hiring a Quality Analyst to monitor and improve the performance of our outbound insurance sales team. The role involves call audits, compliance checks, feedback sharing, and ensuring high-quality customer interactions.Key...

  • Quality Analyst

    1 week ago


    Mumbai, Maharashtra, India Brocus It Solutions Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Hiring Quality Analyst – International Process (Night Shift) at Brocus IT Solutions, Sanpada (WFO). Audit calls, improve quality & ensure process compliance. Excellent English, intl. BPO exp preferred. 5 days, night shift, incentives & bonuses.


  • Navi Mumbai, Maharashtra, India Xl Dynamics Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Position: Call Quality SpecialistJob Shift: Day/MidExperience: Minimum 1 yearEducation: We hire based on individual talent, skill and work ethic. Formal degrees are not a material in our hiring decision.Job Location: Navi Mumbai, Mumbai, Bengaluru, Kolkata, Pune, Noida, Indore, Lucknow, Chennai.Salary Range: ₹ 4,50,000 – ₹ 6,00,000 p.aKey...

  • Quality Analyst

    2 weeks ago


    Navi Mumbai, Maharashtra, India Global Services Full time ₹ 3,60,000 per year

    Hello,Hiring for reputed Banking Inhouse project for Navi Mumbai.Designation : Quality Analyst.Shift : Day Shift6 Days workingQualification : Graduation MandatoryExcellent English is mandatoryMandatory to have BPO Exp in Voice process.Should be Quality Analyst on paper for minimum 1 year.Salary : Upto 30KInterviews will be only Face to face.Interested...