
Customer Support Executive
1 week ago
**Key Responsibilities and Accountabilities**
Provide on-line support for customers.
- Resolve known customer issues through the use of a knowledgebase, direct use of product and tools,
product user guides, and other reference materials
- Be responsible to deliver a high quality, customer-driven, support service resolving customer
enquiries at the first point of contact wherever possible.
**Required Skills and Qualifications**:
- **Excellent English with Hindi**:
- Service hours
- 24*7, Rotational Shifts
- Education 12th / Graduate any stream
- Experience/Fresher both can apply
- Excellent Verbal English Communication
- **Permanent Work From Home (Pan India)**:
- Should have their own laptop and WIFI connection
- **Laptop configuration** : 8GB RAM, Windows 10 or above, i5 processor
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹16,086.00 - ₹18,391.17 per month
**Benefits**:
- Health insurance
- Life insurance
- Work from home
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
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