Voice Support Officer

3 days ago


Purasawalkam Chennai Tamil Nadu, India Shrinithi insurance broking Full time

**Job Title**: Voice Process Executive - Inbound (Insurance Claims)

**Job Location**: Chennai

**Key Responsibilities**:

- Answer inbound calls related to insurance claims.
- Assist customers in claim registration and documentation.
- Provide accurate information on claim status and procedures.
- Escalate unresolved queries to the concerned department.
- Ensure high levels of customer satisfaction and compliance.

**Requirements**:

- Qualification: Graduate / Undergraduate.
- Good communication skills in English (regional language will be an advantage).
- Prior experience in **voice process / insurance domain** preferred.
- Ability to handle customer queries with patience and professionalism.

**Salary**: As per industry standards.
**Employment Type**: Full-time, Permanent

**Contact HR** : 8122207679, 9092717196

Application Question(s):

- Are you interested in Voice Process_________?

Work Location: In person


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