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Authorizer-retail Liability Operations

3 weeks ago

Noida, India Abacus Consultants Full time

Any Graduate

Operations
- Liability

**Job Name - PA (Business Unit) **:Authorizer - RLO - Retail Liability Operations**

**Job Title**:(Job Name) - **Authorizer - RLO**

**Business Unit (PA) : Operations**

**Team **:(Sub team in the PA)** Retail Operations**

**Reports to (job) **:Team Leader - RLO / Unit Head - RLO**

**Location of role**:Across Ops Locations**

**Job Fn**:Retail** **Operations**

**Role Type: Individual Contributor**

**No of direct reportees**:
**NIL**

**Travel Required: NIL**

**Job Band Range
**JD Created date**:
**JD Updated date**:
**JD approved by (business)**:
**Version No : 2.0**

**Job Purpose**:
Processing/Authorizing of AODs/Customer Instructions/Transactions / Coordination with vendors***

**Scope** limited to processing of transactions/routine activity with call taking / decisioning of limited exceptions.

Authorizer manages the activities which are more complex in nature for e.g., Checking / Verification / Authorization (financial and non-financial activities) & ensure Quality / TAT, Handle Query / Complaint Resolution, Vendor / Deliverable Management etc., will be manned by this level.

**Responsibilities**:
**Actionable
Error Free Processing
- Processing of transactions as per guidelines prescribed for the same and ensures that respective checks and controls on day 1 & day 2 are done.
- Ensure validation of request

TAT Compliance
- Ensure processing within TAT
- Exception items to be brought to notice of Seniors

Process Compliance
- Compliance to Internal policies / processes
- Audit & Compliance: Systems and procedures are followed to comply with Internal and External audits and ensuring NIL exceptions.

Exception Processing
- Take judgmental calls wherever required
- All other exceptions / rejects to be reviewed and brought to attention of Seniors
- Share MIS on periodic basis

Branch / Business Support
- Queries to be addressed promptly
- Closure of referrals with adequate resolution and within TAT
- MIS to be maintained for the process handled
- Work towards reducing Customer Complaints
- Give suggestions for improvement in processes

**Educational Qualifications**

**Key Skills**
- Graduation:
Certifications (if any)
- AMFI Certification
- IRDA Certification
- NCFM Certification (Mandatory for certain job roles)
- CAIIB (Optional)
- Internal Certification (NR Modules)
- Banking Product & Process Knowledge
- Communication

**Experience Required**
- Minimum experience in years - 1 yr
- Exposure to banking preferable

**Major Stakeholders**(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)
- With other team members
- Team Leaders / Unit Heads

**EDUCATIONAL QUALIFICATION **Any Graduate

**CTC Range** - 6 lkh ~ 12 lkh

**Job location**:

- Noida