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Ro:rl - Operation Cpc Operations Officer - Retail
4 weeks ago
About Retail Lending The Retail Lending department focuses on the lending business of the bank by offering various loan products like home loans car loans and personal loans among others They also offer working capital loans and business loans for small businesses and is also responsible for the rural lending business of the bank About the Role The Operations officer is responsible for post sanction processing of loans after verification of pre sanction documents and loan agreements and dispatching varified files with proper system updation to central storage reconciliation with central team and managing the repayment instrument dispatch The job holder is also responsible for ensuring internal and regulatory compliance and resolving customer service requests complaints within stipulated TAT Key Responsibilities Handle customer queries and provide appropriate solutions while maintaining high service standards Process loan documents submitted for account opening and ensure its subsequent disbursement Validate the submitted documents as per bank s process and policies Responsible for the dispatch of disbursed files repayment instruments etc to central storage post updating the same in system Reply revert on time for concurrent audit queries and ensure that satisfactory audit ratings are obtained Qualifications Optimal qualification for success on the job is Graduation Post-Graduation from a recognized institute Role Proficiencies For successful execution of the job the candidate should possess the following Knowledge of Finacle other banking softwares Good communication both written and verbal and presentation skill Ability to handle pressure and meet deadlines High sales orientation to meet the sales targets consistently Ability to manage complex client situations ComeAsYouAre We are dil se open Women LGBTQIA and PwD candidates of all ages are encouraged to apply Skills Refer to the About Company Axis Bank is the third largest private sector bank in India The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates MSME Agriculture and Retail Businesses The Bank has a large footprint of 4 594 domestic branches including extension counters with 11 333 ATMs 5 710 cash recyclers spread across the country as on 31st March 2021 The Bank has 6 Virtual Centres and has over 1500 Virtual Relationship Managers as on 31st March 2021 The Overseas operations of the Bank are spread over eight international offices with branches at Singapore Dubai at DIFC and Gift City-IBU representative offices at Dhaka Dubai Abu Dhabi Sharjah and an Overseas subsidiary at London UK The international offices focus on Corporate Lending Trade Finance Syndication Investment Banking and Liability Businesses
