
Customer Care Executive
2 weeks ago
**About Us**:
We are a luxury online shoe business specializing in bespoke, handmade, and premium leather footwear. Customer satisfaction is our priority, and we pride ourselves on providing exceptional service to our clientele.
**Job Overview**:
**Key Responsibilities**:
- Initiate and process return and exchange requests promptly.
- Address customer queries and complaints, ensuring timely and satisfactory resolution.
- Maintain accurate records of customer interactions and updates.
- Coordinate with internal teams to ensure customer satisfaction.
**Requirements**:
- Strong communication skills in English (both written and verbal).
- Previous experience in customer service or a related role is a plus.
- Problem-solving skills and a customer-first mindset.
**What We Offer**:
- Competitive salary.
- Opportunity to work with a premium brand.
- A friendly and collaborative work environment.
- Growth opportunities within the organization.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
**Speak with the employer**
+91 9997735687
Application Deadline: 05/12/2024
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