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Customer Care Executive

2 weeks ago

Agra Uttar Pradesh, India AYUSHI EXPORTS Full time

**About Us**:
We are a luxury online shoe business specializing in bespoke, handmade, and premium leather footwear. Customer satisfaction is our priority, and we pride ourselves on providing exceptional service to our clientele.

**Job Overview**:
**Key Responsibilities**:

- Initiate and process return and exchange requests promptly.
- Address customer queries and complaints, ensuring timely and satisfactory resolution.
- Maintain accurate records of customer interactions and updates.
- Coordinate with internal teams to ensure customer satisfaction.

**Requirements**:

- Strong communication skills in English (both written and verbal).
- Previous experience in customer service or a related role is a plus.
- Problem-solving skills and a customer-first mindset.

**What We Offer**:

- Competitive salary.
- Opportunity to work with a premium brand.
- A friendly and collaborative work environment.
- Growth opportunities within the organization.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)

**Speak with the employer**
+91 9997735687
Application Deadline: 05/12/2024