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E-commerce Coordinator

2 weeks ago

Salt Lake Kolkata West Bengal, India Webstep Technologies Private Limited Full time

E-Commerce Coordinator

**Key responsibilities**
- **Product management**: Create and optimize product listings with accurate descriptions, images, and pricing across various e-commerce platforms.
- **Digital marketing**: Collaborate with the marketing team to execute campaigns, manage social media promotions, and monitor performance.
- **Sales and operations**: Manage online sales, analyze sales data to track performance, forecast demand, and optimize pricing strategies.
- **Order fulfillment**: Support the order processing and fulfillment cycle, which includes verifying orders, coordinating shipping, and managing inventory levels to prevent stockouts or overstocking.
- **Customer service**: Respond to customer inquiries and resolve issues promptly to maintain high satisfaction levels.
- **Website and platform management**: Ensure the online store is functioning smoothly, which may involve setting up landing pages and maintaining site functionality.

**Education**:
A bachelor's degree in business, marketing, or a related field
- Familiarity with e-commerce platforms like Amazon & Flipkart.
- Strong analytical, communication, and organizational skills are essential.
- Proficiency in Microsoft Excel and other office software is often required.
- Experience with digital marketing tools and an understanding of SEO and PPC principles can be a plus.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹90,000.00 - ₹96,000.00 per year

Work Location: In person