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Receptionist and Telecaller

2 weeks ago

Shastri Nagar Meerut Uttar Pradesh, India PLAN MY WAY TOUR AND TRAVELS Full time

**Company Overview**:
Plan My Way Tour and Travel is a premier tour and travel company dedicated to providing exceptional travel experiences to our clients. With a focus on personalized service and attention to detail, we strive to create unforgettable journeys for every traveler.

**Position**: Female Telecaller
**Location**: Shastri Nagar, Meerut, Uttar Pradesh, 250004
**Type**: Part-time (Evening)
**Salary**: ₹6,000 - ₹10,000 + Incentives

**Responsibilities**:

- Make outbound calls to potential and existing customers to inform them about our tour packages and travel services.
- Handle inbound inquiries and provide detailed information about our travel offerings.
- Maintain accurate and detailed records of customer interactions and bookings in our CRM system.
- Follow up with clients to ensure satisfaction and address any issues or concerns.
- Meet or exceed monthly sales and call targets.
- Collaborate with the sales team to develop effective sales strategies.
- Provide excellent customer service and build strong relationships with clients.
- Stay updated on industry trends and our company's products and services.

**Requirements**:

- High school diploma or equivalent; a degree in tourism, hospitality, or a related field is a plus.
- Proven experience as a telecaller or in a similar customer service role.
- Excellent communication and interpersonal skills.
- Ability to handle rejection and remain persistent.
- Proficient in using computers and CRM software.
- Good knowledge of the travel industry and popular travel destinations.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.

**Benefits**:

- Competitive salary with performance-based incentives.
- Comprehensive training program.
- Opportunity for career growth and advancement within the company.
- Employee discounts on travel packages.
- Friendly and supportive work environment.
- Company-provided smartphone and SIM card.
- Complimentary beverages during working hours.

**Job Types**: Full-time, Part-time, Permanent, Fresher, Internship, Contractual / Temporary, Freelance, Volunteer
Contract length: 6 months

Pay: ₹9,000.00 - ₹12,000.00 per month

Expected hours: 48 - 54 per week

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Internet reimbursement
- Paid time off

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- UK shift
- US shift
- Weekend availability
- Weekend only

Supplemental Pay:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 06/01/2025