Receptionist, Telecaller
2 days ago
We are hiring an Telecaller (Fresher/Experienced) with fluent English for our clinic at Laxmi Nagar, Delhi. Role includes handling patient inquiries, explaining hair treatments (Hair Transplant, PRP, GFC, Hair Care), scheduling appointments & maintaining follow-ups.
**Key Responsibilities - Telecaller**
- Handle inbound & outbound calls professionally with fluency in English.
- Explain clinic services: Hair Transplant, PRP, GFC & Hair Care Products.
- Generate leads, convert inquiries, and schedule patient appointments.
- Maintain accurate call records, follow-ups, and CRM updates.
- Build positive patient relationships with polite and confident communication.
- Meet daily/weekly targets for calls, conversions, and appointments.
- Coordinate with doctors and clinic staff for smooth patient visits.
**Instructions**
- Updated Resume / CV (with recent photo).
- ID Proof (Aadhar Card / PAN Card / Voter ID).
- Educational Certificates (10th, 12th, Graduation if applicable).
- Experience Certificates / Relieving Letter (if any).
- Last 3 Months’ Salary Slips (if experienced).
- Passport Size Photographs (2 copies).
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Paid sick time
Ability to commute/relocate:
- Laxmi Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Front desk - Receptionist: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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