Receptionist and Telecaller

3 days ago

Sanjeeva Reddy Nagar Hyderabad Telangana, India Sri Amogha Educational Society Full time

**Job Title: Receptionist cum Telecaller**

**Location**:S R Nagar, Hyderabad (Work from Office Only)

**About Us**:
We are a leading educational institution committed to delivering quality education. We are looking for an experienced and enthusiastic Receptionist cum Telecaller to serve as the first point of contact for our institution and handle communication with prospective students and parents.

**Key Responsibilities**:

- Manage the front desk, greet visitors warmly, and provide accurate information about courses and programs.
- Handle both inbound and outbound calls professionally, ensuring all queries are addressed promptly.
- Conduct cold calls to prospective leads and follow up on online inquiries to generate admissions.
- Convert leads into admissions by effectively explaining course details, fee structures, and other benefits.
- Maintain and update records of inquiries, leads, and follow-ups using CRM tools or Excel sheets.
- Coordinate with the admissions team to ensure a smooth enrollment process for new students.
- Address any grievances or concerns of parents and students courteously, escalating issues when required.
- Assist with administrative tasks like maintaining attendance records for walk-ins, scheduling appointments, and coordinating events.
- Support marketing campaigns by making calls to promote events like webinars, workshops, or open houses.

**Requirements**:

- Proven experience as a receptionist, telecaller, or similar role in the education sector.
- Excellent communication skills in Telugu, with proficiency in English and/or Hindi being an added advantage.
- Strong persuasion and negotiation skills for lead conversion.
- Ability to multitask, prioritize, and manage time effectively.
- Basic knowledge of computer tools like MS Office and CRM software.
- A friendly and approachable personality with a customer-centric mindset.
- Familiarity with educational programs and courses is a significant plus.

**Job Details**:

- Type: Full-time, Immediate Joiner
- Working Hours: 9 AM - 6 PM (Day Shift)
- Salary: ₹12,000 - ₹20,000 per month, based on skills and experience.

**Why Join Us?**
- Be part of a dynamic team focused on making a difference in students’ lives.
- Opportunity to develop skills in communication, sales, and customer service.
- Work in a professional and collaborative environment.

Pay: ₹16,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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