Admin Assistant

1 day ago

Hyderabad Telangana, India Kare prosthetics and orthotics Full time

**JOB DESCRIPTION-OFFICE ADMINISTRATOR**

**1.** **Customer Care**:

- Attend phone calls and assist patients with their admin related queries and scheduling
- Forwarding Phone calls between departments
- Confirm patient’s appointments one day before the scheduled appointment before 5.30 PM
- Inspect rooms before seating the patients and arrange it if needed
- Getting patient registered and handing paperwork to practitioner after seating the patient
- Arranging tea, coffee, food, birthday cakes, office party etc for patients/staff as per necessity with help of office boy
- Booking cabs for patients
- Patients counselling where local language is required
- Keep checking WhatsApp messages on official phone every 15 minutes and respond immediately to help with proper and timely communication

**2.** **Patients related paperwork**:

- Pull out patients charts before 6.30 PM from folders according to the next day schedule
- Verify and scan patient’s chart after paperwork is handed by practitioner
- Ordering of components/devices to C Fab and External vendors
- Send scanned copy of work order form to C-Fab before end of the day
- Send xerox copy of work orders along with Casts to C-Fab before end of the day
- Quotations for patients
- Outstation visits paperwork - all practitioners
- Filling of all completed charts before end of the day
- Maintaining customer feedback form

**3.** **Receipts and Payments**:

- Billing for patients (Invoice and receipts)
- Collection of money/ cheque/ CARD/Paytm transaction from patients
- Filling Invoices and expenses bills
- Cash and Cheque deposit to KARE bank account
- Payment for local purchases
- Payment for travelling expenses
- Payment for Electricity bills, water bill, monthly newspaper bills etc

**4.** **Data entry and Reporting**:

- Update leave record and send it with attendance sheet before 3 PM every Saturday
- Update stock sheet-components/pre fab and material before 6.30 PM every Saturday

Note: all the above reports need to be sent to Branch manager, CEO and Finance department as per given time frames

5. **Logistics and Office maintenance**:

- Courier bookings (local & International)
- Tracking patient’s orders & couriers and update the records to concerned persons on a daily basis
- Courier receiving, opening and forwarding to concerned people after matching the shipment with the packing list/challan
- Make sure that all electrical outputs are switched off, windows & shades are closed and garbage is thrown out before leaving office.
- Manage office boy - as per things to do list

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Application Question(s):

- Are you a Female?

**Education**:

- Bachelor's (preferred)

Work Location: In person

**Speak with the employer**

+91 9606382036

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