Operations Associate

16 hours ago

Noida Uttar Pradesh, India GyanDhan Full time

As an Operations Associate, you will be the key point of contact between our lending partners

and sales team, ensuring smooth communication, alignment on goals, and efficient execution of

daily operations. This role requires strong organizational skills, attention to detail, and the ability

to manage multiple tasks simultaneously in a fast-paced environment.

**Key Responsibilities**:

- Liaison Between Teams: Act as the primary bridge between the lending partners and

the internal sales team to ensure clear communication and timely execution of deals.
- Coordinate and Streamline Processes: Assist in managing and optimizing the flow of

information between the sales team and lending partners, ensuring that all operational

processes are followed accurately.
- Manage Documentation: Oversee and track all necessary documentation required by

both lending partners and sales, ensuring compliance and consistency.
- Issue Resolution: Quickly address and resolve any operational issues, delays, or

discrepancies between the sales team and lending partners.
- Reporting and Updates: Maintain regular communication with both teams, providing

status updates, resolving queries, and offering support to ensure smooth transactions

and process execution.
- Data Management: Ensure that all data related to lending transactions and sales

activities are properly logged, maintained, and reported.
- Support Sales Team: Provide logístical and operational support to the sales team to

help them achieve targets and maintain healthy partner relationships.
- Continuous Improvement: Identify areas for process improvements and work

collaboratively to implement best practices and enhance operational efficiency.

**Qualifications**:

- Education: Bachelor’s degree any stream

**-Experience: 1-2 years of experience in Education Loan operations, NBFCs experience is must.**

**Job Types**: Full-time, Permanent

Pay: ₹23,000.00 - ₹27,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift

Application Question(s):

- Do you have NBFC experience ?
- Do you have experience in education loan sales and operations?

**Experience**:

- Education Loan sales: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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