
Operations Associate
4 days ago
As an Operations Associate, you will be the key point of contact between our lending partners
and sales team, ensuring smooth communication, alignment on goals, and efficient execution of
daily operations. This role requires strong organizational skills, attention to detail, and the ability
to manage multiple tasks simultaneously in a fast-paced environment.
**Key Responsibilities**:
- Liaison Between Teams: Act as the primary bridge between the lending partners and
the internal sales team to ensure clear communication and timely execution of deals.
- Coordinate and Streamline Processes: Assist in managing and optimizing the flow of
information between the sales team and lending partners, ensuring that all operational
processes are followed accurately.
- Manage Documentation: Oversee and track all necessary documentation required by
both lending partners and sales, ensuring compliance and consistency.
- Issue Resolution: Quickly address and resolve any operational issues, delays, or
discrepancies between the sales team and lending partners.
- Reporting and Updates: Maintain regular communication with both teams, providing
status updates, resolving queries, and offering support to ensure smooth transactions
and process execution.
- Data Management: Ensure that all data related to lending transactions and sales
activities are properly logged, maintained, and reported.
- Support Sales Team: Provide logístical and operational support to the sales team to
help them achieve targets and maintain healthy partner relationships.
- Continuous Improvement: Identify areas for process improvements and work
collaboratively to implement best practices and enhance operational efficiency.
**Qualifications**:
- Education: Bachelor’s degree any stream
**-Experience: 1-2 years of experience in Education Loan operations, NBFCs experience is must.**
**Job Types**: Full-time, Permanent
Pay: ₹23,000.00 - ₹27,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Morning shift
Application Question(s):
- Do you have NBFC experience ?
- Do you have experience in education loan sales and operations?
**Experience**:
- Education Loan sales: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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