Customer Relationship Executive

7 days ago


Balasore, India HRM Full time

Responsible for building and maintaining strong relationships with clients by managing customer interactions, addressing inquiries, resolving complaints, and ensuring a positive experience to maximize customer satisfaction and loyalty, often utilizing a Customer Relationship system to track customer data and interactions.
- Understand customer needs and provide relevant information about products or services.
- Handle customer complaints effectively and find solutions to resolve issues.
- Proactively reach out to customers to check on satisfaction levels and identify potential concerns.

Pay: ₹10,576.58 - ₹15,000.00 per month

Schedule:

- Day shift

Work Location: In person



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