
Sales Coordinator/crm Executive
22 hours ago
**Job Title**:
**Sales Coordinator - Order & Payment Follow-up | CRM Executive**
**Key Responsibilities**:
- Coordinate with customers and internal teams for **order confirmation, dispatch, and delivery updates**.
- Track order status and share regular updates with clients and the sales team.
- Work with the accounts team to ensure timely **payment reconciliation**.
- Maintain detailed client records, communication history, and task logs in the **CRM system**.
- Prepare and share **daily/weekly reports** on order status, pending payments, and customer interactions.
- Assist the sales team with quotations, invoices, and after-sales support.
- Escalate payment or delivery issues to senior management, as needed.
**Required Skills**:
- Excellent communication and coordination skills.
- Strong follow-up skills for both orders and payments.
- Good knowledge of **CRM software** (Zoho, Salesforce, HubSpot, or similar).
- Basic understanding of **order processing and dispatch workflows**.
- Proficient in MS Excel, Word, and Outlook.
- Knowledge of **SAP or ERP systems** is a plus.
- Attention to detail and problem-solving attitude.
**Qualifications**:
- Bachelor’s degree in Business Administration, Commerce, or related field.
- Certification in CRM/Sales coordination (optional but preferred).
**Experience**:
- **2 to 4 years** of experience in sales coordination, order follow-up, and payment collection roles.
- Prior experience in **manufacturing, retail, hardware, or industrial sectors** is a plus.
**Salary Range (Monthly)**:
- upto ₹35,000 (depending on experience, industry, and location)
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Work Location: In person
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