Customer Support Executive

2 weeks ago

Gurgaon, India Unhr Full time

We are hiring a Customer Support Executive to help grow our brands.

**Role & Responsibility**:

- Respond to all queries from customers and drive relationship with them
- Increase sales through providing relevant information in a timely manner to customers/clients
- Manage all data in CRM system
- Update product information in company website/catalog
- Generating monthly reports for clients

**Qualifications**:

- 2-3 years of experience in similar profile with any ecommerce company
- Good command over English - verbal & written
- Business Writing ability
- Outgoing Nature, Ability to interact with people is a plus
- Basic Knowledge of all major social media platforms & internet
- Ability to work methodically and meet deadlines
- A keen eye for detail
- Problem-solving aptitude
- Graduate

**Job Types**: Full-time, Regular / Permanent

Pay: ₹12,135.39 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Sector - 47, Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 7982546428

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