Customer Training Advisor

6 days ago

Bengaluru Karnataka, India SAS Full time

:
**Job Title - Customer Training Advisor**

**Job Location - Bengaluru**

**Nice to meet you**

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

**About the job**:
**As a Customer Training Advisor, you will be responsible for the direct sales of learning and development products and services to prospective and current accounts to achieve sales targets.**

**Primary Responsibilities**:

- Sells SAS Training products and solutions to current and prospective customers; works with other Education personnel to position and leverage sales opportunities to acquire, grow and retain customers within assigned territory.
- Works closely with new and existing customers, Software Sales Account Executives, Resellers & Partners, Customer Success managers and /or Consulting to determine customer training needs and advise on appropriate solutions.
- Implements all aspects of territory and account management and development; Identifies opportunities with high “close” potential, qualifies and forecasts timeframes to close business. Manage your territory, opportunities and forecasting using SAS’s global sales system.
- Proactively crafts and proposes solutions that clarify how SAS training offerings can bring business value and address each customer’s critical business challenges. Assists customers in assessing their Talent Development needs.
- Works closely with training colleagues to facilitate timely response to qualified, high revenue and high customer satisfaction potential leads.
- Collaborates with other SAS lines of business to lead the SAS adoption and skills development journey for our customer.
- Prepares quotations and proposals as needed; works with other divisions to create and finalize contracts and set time schedules for services.
- Develops an understanding of the customer training, market and competition, SAS Training offerings and how customers develop skill and methods of skill development. Develops a basic understanding of SAS Training offering pricing and licensing, fulfillment and renewal procedures.
- Follows up with customers to track satisfaction levels and to uncover additional opportunities.
- Applies relationship building and networking skills at SAS events and elsewhere to expand your customer contacts and support the overall mission of helping customers successfully adopt SAS.
- Effectively manages business expenses and submits expense reports in a timely manner.

**Diverse and Inclusive**

At SAS, it’s not about fitting into our culture - it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

**Additional Information**:
#SAS

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