Customer Executive

5 days ago


Gurugram Haryana, India Apex One Full time

**Job Title**: Customer Executive - International Voice Process
**Location**: Gurugram and Kolkata
**Employment Type**: Permanent
**Experience Required**: 2 Months to 2 Years
**Shift Timing**: UK Shift Timings - 1:00 PM to 10:00 PM (IST)

**Interview mode**:Virtual (1st round)

**Work Mode**: WFO (Work from Office) for 5 working days in a week

**Key Responsibilities**:

- Handle inbound and outbound calls from international customers.
- Address customer inquiries, complaints, and support issues in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions.
- Ensure customer satisfaction by providing effective solutions.
- Meet performance targets and adhere to quality standards.

**Requirements**:

- 2 months to 2 years of experience in a BPO or customer service role.
- Excellent verbal communication skills in English.
- Ability to work in a fast-paced environment and multitask effectively.
- Willingness to work in the 1 PM to 10 PM shift.
- Positive attitude and customer-first approach.

**What We Offer**:

- Permanent employment with growth opportunities.
- Supportive and collaborative work environment.
- Training and development programs to enhance your skills.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- International voice process: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8830235380



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