Customer Service Executive
5 hours ago
About FitClub
FitClub is a premium fitness center committed to empowering individuals to achieve their health and wellness goals. Offering state-of-the-art equipment, personalized training, and a wide array of group fitness classes, we strive to create a supportive and motivating environment for all fitness levels. Our expert trainers and dedicated staff are here to guide members every step of the way.
✴ Join Our Team Hiring a Dynamic Customer Service Executive
**Job Description**:
As a Customer Service Executive, you will be the face of FitClub, responsible for creating a welcoming atmosphere and ensuring an exceptional experience for our members. You’ll handle member inquiries, resolve issues, and assist in membership sign-ups, helping build a strong community at our Sushant Lok location.
Job Title: Customer Service Executive
Location: FitClub, Sushant Lok, Gurgaon
Availability: Immediate joiner preferred
Key Responsibilities:
Greet and assist members with inquiries, complaints, and requests.
Provide information about membership options, services, and class schedules.
Handle membership sign-ups, renewals, and cancellations.
Address customer concerns and ensure timely resolution.
Coordinate with the gym team to ensure a smooth and pleasant member experience.
Maintain an organized front desk and lobby area.
Promote gym events, classes, and membership promotions.
Skills Required:
Excellent communication and interpersonal skills.
Strong problem-solving abilities and customer-focused attitude.
Prior experience in customer service is a plus.
Basic knowledge of fitness and gym operations preferred.
Hiring #JobOpening #CustomerServiceExecutive #FitnessJobs #JoinOurTeam #CareerOpportunity #FitnessIndustry #JobSearch #CustomerServiceJobs
Pay: ₹10,399.06 - ₹35,281.34 per month
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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