Associate - Modern Mdm

6 days ago

Gurgaon, India SoftwareONE Full time

Job Function: Global Service Delivery Centre Operations Why SoftwareONE?:
SoftwareONE is a global leader in software and cloud portfolio management and services, is modernizing the way organizations budget and optimize their global IT investments from on-premises to the cloud. We are one of the fastest growing technology solution providers with global presence in more than 90 countries.

As the technology industry continues to play a more and more significant role in the world economy, we will continue to ensure we are harnessing the skills, experience, and potential of talented individuals across the whole company.

The role:
**What Is MDM?**

Master data management comprises the processes, governance, policies, standards and tools that consistently define and manage the critical data of an organization to provide a single point of reference. MDM include source identification, data collection, data transformation, normalization, rule administration, error detection and correction, data consolidation, data storage, data distribution, data classification, item master creation, data enrichment and data governance.

MDM is well known for its high quality of service. As part of the Software and Cloud Delivery Center we provide high quality service for every existing and future SWO subsidiary which uses Microsoft Dynamics NAV. With the data we provide worldwide accurate quotes can be provided and orders placed. The local sales organizations do not need to spend time on costly clarifications for items as the advanced web platform can display detailed article information.

Besides the global quality service MDM provides it also supports every local subsidiary in creating local and regional items based on a SLA. We keep our promises and deliver on time in the quality expected and appreciated. We are always looking for new ways to improve data quality in our system.

**Position Type: Individual Contributor - MDM (Master Data Management)**

**Title: MDM - Associate**

***

**Job Summary**:
We are looking for Data Analyst for Master Data Management team who would be responsible for Data cleansing/Analysis work for MDM team with in defined SLA. This role reports to MDM Team Leader/MDM Supervisor.

**Academic requirements**:

- Graduate

**IT Skills required**:

- MS office suite with good working experience in MS Excel

What we need to see from you:
**Prerequisites**:

- Upto 3 years of work experience.
- Working knowledge of SNC - Service Now or any other ticketing tool.
- Work Experience in SLA driven Work Environment.
- Strong analytical ability
- Ability to meet Internal Customer driven deadlines (demanding hours requiring time management skills)
- Passion to continuously learn and grow
- Dedication to exceeding Internal Customer expectations
- Proactive attitude
- Good interpersonal skills
- Outstanding communication skills (written and oral)

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