Ta Service Representative

2 weeks ago

Chennai, India Franklin Templeton Investments Full time

Job Description
- Meet the target distributor segment on predefined frequency, foster relationships, and deliver exemplary service experience to our distributors.
- Effective Tracking of all NIGO miss outs of targeted distributors.
- Effective use of data, MIS by adding value by creating talking points during all scheduled interactions with the distributors.
- Answers queries including but not limited to processing of transactions, processes, regulatory & compliance guidelines from distributors, financial advisors and other interested parties either from an incoming call or an outgoing returned call.
- Keeps abreast of current market conditions, fund and company policies, investment and tax law changes, compliance requirements, and all other procedural information in a constantly changing environment.
- Adheres to all legal requirements (compliance rules) while servicing distributors.
- Maintain effective channels of communication with all CAMS/KARVY POS for effective delivery of services to our distributors.
- Travel to identified top CAMS/Karvy locations. To start with select pilot locations
- Maintenance of standard pre-visit/on-visit/post visit MIS.
- First 2-4 visits have to be focused to iron out current service issues
- Share monthly statistics with distributors on error trends at their level (Monthly Distributor Service Level Report)
- Preparation of monthly MIS to error trends and measure improvement
- What makes Franklin Templeton Investments unique?
- In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of
- Total Rewards
—the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results.
- Highlights of our benefits include:_
- Professional development growth opportunities through in-house classes and over 150 Web-based training courses
- An educational assistance program to financially help employees seeking continuing education
- Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents)
- Life insurance for protection of employees’ families
- Personal accident insurance for protection of employees and their families
- Personal loan assistance
- Employee Stock Investment Plan (ESIP)
- “Location specific benefits” as mentioned below_
- 2 offices in Chennai.
- Good Sheppard House Office located near Valluvar Kottam, Kodambakkam.
- Century Centre office located at the heart of the city.
- Walking distance of 500 meters from Western/Central railway station, accessible by road and local rail from all parts of the city
- Rewards and Recognition Program.
- Volunteer services and paid time off for volunteering.
- Franklin Templeton Investments is an Equal Opportunity Employer. We invite you to visit us at- Franklin Templeton Careers
- to learn more about our company and our career opportunities.
- Franklin Templeton is committed to fostering a- diverse and inclusive

  • Lead US IT Recruiter/ Lead TAS/ US IT Recruitment

    2 weeks ago

    Chennai, Tamil Nadu, India INFT Solutions, Inc Full time US$ 90,000 - US$ 1,20,000 per year

    ·      Should have 8 years of experience in full life cycle of requirement process.·      Responsible to overall assigned accounts and individual performance KPIs.·    Responsible for coverage on all assigned accounts and requisitions as per Company's process and procedures·      Ensure all recruitment checklists are thoroughly...

  • Lead US IT Recruiter/ Lead TAS/ US IT Recruitment

    13 hours ago

    Chennai, India INFT Solutions, Inc Full time

    ·      Should have 8 years of experience in full life cycle of requirement process. ·      Responsible to overall assigned accounts and individual performance KPIs. ·    Responsible for coverage on all assigned accounts and requisitions as per Company's process and procedures ·      Ensure all recruitment checklists are thoroughly...

  • Relationship Officer

    1 week ago

    Chennai, India JOBS N TA HR Services Full time

    **MUST HAVE 2 YEARS OF CASA EXPERIENCE.** Selling banking products. Cross selling for portfolio clients. Office(bank work) +** field** work. Good communication. Thanks and Regards, Merin Agusta Junior Resource Analyst Phone:9600728911 JOBS’n TA HR Services

  • Junior Process Agent-ta

    5 days ago

    Chennai, India Kone Full time

    Did you know KONE moves over one billion people every day? We employ over 60,000 professionals in over 60 countries worldwide joined together by a shared vision to “Deliver the best people flow experience”. As a global leader, we provide elevators, escalators, automatic building doors as well as solutions for maintenance and modernization to add value to...

  • Customer Service Representative

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 15,000 - ₹ 19,000

    Job Title: Customer Service RepresentativeWe are seeking a skilled and courteous customer service representative to join our team.This is an excellent opportunity for individuals who enjoy interacting with people and resolving issues in a professional manner.Key Responsibilities:Provide exceptional customer support via phone, email, or chat.Respond to...

  • Customer Service Representative

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000

    We are seeking a highly skilled Customer Service Representative to join our team. As an Executive - Customer Service, you will be the first point of contact for customers and play a critical role in providing exceptional customer service.

  • Customer Service Representative

    1 week ago

    Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 20,00,000

    Customer Service RepresentativeWe are seeking a highly skilled and professional customer service representative to join our team.Responding promptly to customer inquiries in a timely and effective manner.Communicating with customers through various channels, including phone, email, and chat.Acknowledging and resolving customer complaints in a fair and...

  • Customer Service Representative

    1 week ago

    Chennai, Tamil Nadu, India RemitBee™ Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Customer Service Representative – Join the Frontline of FinTech Support Position: Customer Service Representative Location: Chennai Employment Type: Full-Time (Weekends Weeknights)About RemitBee At RemitBee, we are passionate about helping people send money internationally with ease, security, and the best exchange rates. Our mission is to empower...

  • Global Customer Service Representative

    1 week ago

    Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Global Customer Service RepresentativeAbout the Role:The Global Customer Service Representative will be responsible for handling incoming and outgoing calls from clients worldwide, providing quick and precise answers to their queries, recording every encounter accurately, and offering information about our products and services.Key Skills and...

  • Customer Service Representative

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 10,00,000

    Job Title: Customer Service RepresentativeJob SummaryThe customer service representative role is responsible for delivering exceptional customer experiences through inbound and outbound calls, emails, and other communication channels.Key Responsibilities:Resolve customer inquiries and issues efficiently, providing timely and effective solutions.Manage...