
Telesales - Customer Relationship Officer
2 days ago
**Designation: Trainee - Customer Relationship Officer**
**Location**: Ambattur - Chennai
**Shift Timings**: 9:00 A.M to 6:00 P.M (including all the breaks in between) **Work From Office**
**Roles & Responsibilities**:
- Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility
- Suggesting the customer alternative products based on need, lifestyle & spending power
- Explaining to the customers about the benefits and offers related to the products.
- Maintain amicable conversation throughout the call and build customer delight
**Skills Required**:
- Excellent communication and Interpersonal Skills
- Ability to converse in regional language along with English.
- Ability to convince customers
- Assist customers in all their queries
**Educational Qualification**: Any UG Degree (With or Without backlogs)
**Salary**: Monthly take home Rs.15,000/- for the first 3 months + Incentives + Overtime allowance
**Note**: Upon completion of 3 months and on being eligible for conversion the CTC change would be 2.75 LPA (Rs.19,000/- as a take home + PF +Medical Insurance)
**Working Days**: 6 days of Working and 1 Day Rotational Off **(Note: Saturday & Sunday will NOT BE a fixed off)**
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹15,000.00 - ₹19,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
Willingness to travel:
- 100% (required)
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