San Storage Administrator

**Meet our Team**

We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is celebrated and shared. Our solutions bring value to every line of business and we need people like you to build those deep relationships and to passionately articulate our value proposition.

**What you'll be doing**

Seeking to build strong relationships and trust with new and existing customers across industry sectors such as retail, finance, manufacturing and public sector. Articulating our industry leading solutions, which include Data Centre/Storage, Cloud, Big Data, Advanced Analytics and IoT, to enable your customers to realise the highest levels of success.

**What you bring to the team**
- Has an overall experience of more than 10yrs in Infrastructure services with minimum 7yrs on Storage domain
- Experience of Leading a team of minimum 10 Technologists
- Excellent understanding of Storage architecture
- Subject matter expertise on 2 or more EMC Storage products (VMAX, Unity, VNX, SRDF), NetApp (Cdot, 7mode), HNAS, CISCO SAN
- Knowledge on complete ITIL process (minimum foundations certified)
- Successfully implemented one or more Continuous service improvement initiatives to drive Efficiency, Process Standardization or Automation
- Good people management and leadership skills
- Good at mentoring and delegation
- Client focused with regards to service delivery
- Good analytical and Problem solving skills (the ability to think logically through a problem)
- Must have the initiative, tenacity and commitment to see problems through to resolution
- Commitment and vision towards Automation drive
- Able to respond to and resolve client queries and requests in a timely manner
- Understanding Project Management concepts and exposure to drive and deliver successful Project implementation
- Ability to produce clear and concise documentation
- Good at project delivery management and service management skill
- Effective communication skills in both verbal and written English
- Ability to work well under pressure
- A flexible approach with "Can do" attitude
- Comfortable with MS Office tools (Excel, Project, Powerpoint), PowerBI

Person Profile:

- Effective communication skills in both verbal and written English
- Client focused with regards to service delivery
- Self-driven and able to work independently or within a team
- Good analytical and troubleshooting skills (the ability to think logically through a problem)
- Must have the initiative, tenacity and commitment to see problems through to resolution
- Able to respond to and resolve client queries and requests in a timely manner
- Works well in a team
- An ability to work well under pressure
- A flexible approach
- Ability to work shift patterns and provide out of hour's on-call support
- Ability to provide clear and concise documentation
- Good 3rd Party Liaison, i.e. Suppliers of storage products and hardware for problem resolution

Shifts (24*7 readiness required)

**Our Company**

Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we'd love to hear from you.

**Our Values**

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:
Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge