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Storage Administrator – L3(Dell)

2 weeks ago

Hyderabad, Telangana, India ZL Tech Full time ₹ 5,00,000 - ₹ 8,00,000 per year

Role Overview:

As a Dell Storage Administrator (L3), you will be responsible for managing, administering,

and optimizing enterprise Dell storage solutions (such as Dell EMC PowerStore, Unity, SC

Series/Compellent, Isilon, XtremIO, or PowerMax). You will provide advanced technical

support, resolve escalated incidents, and work closely with infrastructure, virtualization,

and backup teams to ensure high availability, performance, and scalability of storage

environments.

Key Responsibilities:

• Provide L3 operational support for Dell storage systems (EMC, PowerStore, Unity,
SC Series/Compellent, Isilon, PowerMax, etc.).

• Perform installation, configuration, provisioning, and administration of SAN/NAS
storage systems.

• Manage storage allocation, zoning, masking, LUN creation, replication, and
migrations.

• Implement and manage data protection, snapshots, replication, DR solutions,
and backup integration.

• Proactively monitor storage infrastructure performance and capacity, ensuring
optimal utilization.

• Troubleshoot and resolve complex storage issues escalated from L1/L2 teams.

• Collaborate with VMware, Windows, Linux, Database, and Network teams for
integrated solutions.

• Perform firmware upgrades, patching, and storage system health checks.

• Maintain and update documentation, runbooks, and SOPs.

• Participate in on-call support rotation and provide RCA (Root Cause Analysis) for
critical incidents.

• Lead storage projects (migrations, expansions, new deployments, automation
initiatives).

• Ensure security compliance and follow ITIL processes (Incident, Problem, Change,
Configuration Management).
Required Skills & Experience:

• 6–10+ years of experience in enterprise storage administration with Dell EMC
platforms.

• Hands-on experience with Dell Compellent (SC Series), PowerStore, Unity, Isilon,
or PowerMax.

• Strong knowledge of SAN/NAS protocols (FC, iSCSI, NFS, SMB/CIFS).

• Experience with Brocade/Cisco SAN switches (zoning, fabric management).

• Proficiency in storage replication technologies (SRDF, RecoverPoint, MirrorView,
etc.).

• Familiarity with VMware, Windows, Linux, and backup solutions (Networker,
Avamar, Veeam, etc.).

• Strong troubleshooting, performance tuning, and capacity planning skills.

• Scripting knowledge (PowerShell, Bash, Python) for automation is a plus.

• Good understanding of ITIL processes and incident/change/problem management.

• Willing to work in rotational shift (shift & cab allowances are provided).

• Prefer male candidates only.
Preferred Qualifications:

• Dell EMC Storage Certifications (e.g., DECS-IE, Dell EMC Proven Professional).

• Experience with cloud-integrated storage solutions (Azure, AWS, GCP).

• Knowledge of data governance, compliance, and cybersecurity practices.

• Strong communication and documentation skills.
Soft Skills:

• Ability to work under pressure and manage critical incidents.

• Strong analytical and problem-solving skills.

• Collaborative team player with mentoring ability.

• Excellent verbal and written communication