Storage Administrator

5 days ago

Hyderabad Telangana, India ZL Tech Full time

Role Overview:
As a Dell Storage Administrator (L3), you will be responsible for managing, administering,

and optimizing enterprise Dell storage solutions (such as Dell EMC PowerStore, Unity, SC

Series/Compellent, Isilon, XtremIO, or PowerMax). You will provide advanced technical

support, resolve escalated incidents, and work closely with infrastructure, virtualization,

and backup teams to ensure high availability, performance, and scalability of storage

environments.

Key Responsibilities:

- Provide L3 operational support for Dell storage systems (EMC, PowerStore, Unity,

SC Series/Compellent, Isilon, PowerMax, etc.).
- Perform installation, configuration, provisioning, and administration of SAN/NAS

storage systems.
- Manage storage allocation, zoning, masking, LUN creation, replication, and

migrations.
- Implement and manage data protection, snapshots, replication, DR solutions,

and backup integration.
- Proactively monitor storage infrastructure performance and capacity, ensuring

optimal utilization.
- Troubleshoot and resolve complex storage issues escalated from L1/L2 teams.
- Collaborate with VMware, Windows, Linux, Database, and Network teams for

integrated solutions.
- Perform firmware upgrades, patching, and storage system health checks.
- Maintain and update documentation, runbooks, and SOPs.
- Participate in on-call support rotation and provide RCA (Root Cause Analysis) for

critical incidents.
- Lead storage projects (migrations, expansions, new deployments, automation

initiatives).
- Ensure security compliance and follow ITIL processes (Incident, Problem, Change,

Configuration Management).
Required Skills & Experience:

- 6-10+ years of experience in enterprise storage administration with Dell EMC

platforms.
- Hands-on experience with Dell Compellent (SC Series), PowerStore, Unity, Isilon,

or PowerMax.
- Strong knowledge of SAN/NAS protocols (FC, iSCSI, NFS, SMB/CIFS).
- Experience with Brocade/Cisco SAN switches (zoning, fabric management).
- Proficiency in storage replication technologies (SRDF, RecoverPoint, MirrorView,

etc.).
- Familiarity with VMware, Windows, Linux, and backup solutions (Networker,

Avamar, Veeam, etc.).
- Strong troubleshooting, performance tuning, and capacity planning skills.
- Scripting knowledge (PowerShell, Bash, Python) for automation is a plus.
- Good understanding of ITIL processes and incident/change/problem management.
- Willing to work in rotational shift (shift & cab allowances are provided).

Preferred Qualifications:

- Dell EMC Storage Certifications (e.g., DECS-IE, Dell EMC Proven Professional).
- Experience with cloud-integrated storage solutions (Azure, AWS, GCP).
- Knowledge of data governance, compliance, and cybersecurity practices.
- Strong communication and documentation skills.

Soft Skills:

- Ability to work under pressure and manage critical incidents.
- Strong analytical and problem-solving skills.
- Collaborative team player with mentoring ability.
- Excellent verbal and written communication

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