Customer Service Executive

2 weeks ago

Noida Uttar Pradesh, India CareerCraft Company Full time

**Key Responsibilities**:

- Establish and maintain strong relationships with customers, ensuring high levels of satisfaction and retention.
- Promote and sell banking products and services, effectively communicating their benefits.
- Address customer inquiries, resolve issues, and provide appropriate solutions.
- Proactively engage with potential customers to meet and exceed sales targets.
- Maintain accurate records of customer interactions and sales activities.

**Eligibility Criteria**:
**Education**:

- **Freshers**: Graduates from any discipline.

**Age Limit**: Up to 30 years.

**Required Skills**:

- Strong verbal and written communication skills.
- Customer-oriented approach with excellent interpersonal skills.
- Ability to build and maintain relationships with clients.
- Sales acumen and negotiation skills.
- Problem-solving and conflict resolution abilities.

**Experience**:

- Open to both freshers and experienced professionals.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Strong verbal and written communication skills: 1 year (preferred)
- Customer service orientation: 1 year (preferred)
- Sales and negotiation skills: 1 year (preferred)
- Interpersonal skills, Basic financial product: 1 year (preferred)
- CRM and customer database management: 1 year (preferred)
- Problem-solving and conflict resolution: 1 year (preferred)
- Active listening, Target-driven mindset: 1 year (preferred)
- Multitasking ability, Adaptability: 1 year (preferred)
- Time management: 1 year (preferred)

**Language**:

- English, Hindi (required)

**Location**:

- Noida, Uttar Pradesh (required)

Work Location: In person

**Speak with the employer**
+91 9872925120

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