Food and Beverage Supervisor

1 week ago

Manali, India Anand Vardhan Resort Full time

**Job Title**: Food & Beverage Supervisor**Job Summary**:
The F&B Supervisor is responsible for overseeing daily operations of the restaurant to ensure high-quality service and guest satisfaction. This role involves supervising staff, maintaining service standards, handling guest interactions, coordinating with the kitchen, and supporting revenue goals.

**Key Responsibilities**:

- Guest Service & Operations
- Supervise daily F&B service to ensure smooth, efficient, and courteous operations.
- Maintain high standards of guest service, hygiene, and safety.
- Handle guest complaints or special requests promptly and professionally.
- Monitor dining areas for cleanliness, ambiance, and readiness.

2. Staff Supervision & Training
- Assign duties and shifts to F&B team members.
- Train new and existing staff in service standards, menu knowledge, and upselling techniques.
- Motivate and monitor team performance, ensuring consistency and discipline.
- Conduct daily briefings to communicate specials, events, or service expectations.

3. Sales & Upselling
- Encourage and monitor effective upselling of menu items, specials, and promotions.
- Support revenue goals through suggestive selling and service excellence.
- Assist in planning and executing special events, banquets, or theme nights.

4. Coordination & Communication
- Liaise closely with kitchen staff to ensure smooth order flow and timely service.
- Coordinate with other departments (housekeeping, front office) for guest needs and events.
- Ensure proper communication of special dietary requirements or allergies.

5. Inventory & Reporting
- Monitor stock levels for linen, crockery, cutlery, and consumables.
- Assist in conducting regular inventory counts.
- Ensure proper billing, cash handling, and reporting of daily sales.
- Provide feedback and suggestions to management on menu, service, or operations improvements.

**Qualifications & Experience**:

- Diploma or degree in Hotel Management or related field.
- Minimum 4-6 years of experience in F&B service, with at least 2 year in a supervisory role.
- Knowledge of restaurant service standards, food safety, and hygiene practices.
- Experience with POS systems preferred.

**Key Skills & Competencies**:

- Excellent communication and interpersonal skills.
- Leadership and team management abilities.
- Customer-focused with strong problem-solving skills.
- Sales-oriented mindset with upselling skills.
- Attention to detail and organizational skills.

**Compensation**:
[As per industry standards / Negotiable]

**Work Schedule**:
[Full-time / Shift-based as per operational requirements]

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Work Location: In person

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