User Insight Research

2 weeks ago


HSR Layout Bengaluru Karnataka, India AppsForBharat Full time

**Job Title**: User Insight Research Intern - Sri Mandir
**Location**: HSR Layout, Bengaluru, India
**Duration**: 6 Months / 5 days WFO
**Stipend**: ₹15k - 20k /month

**About AppsForBharat**

AppsForBharat, a Series C-funded faith-tech startup, is backed by India’s best venture capital investors including Fundamentum, Susquehanna Asia VC, Peak XV Partners (formerly Sequoia Capital), Elevation Capital, and BEENEXT. Our highly ambitious and audacious team comprises alumni from prestigious institutions like IITs & IIMs, with extensive experience in scaling high-growth startups.

We're dedicated to developing mobile and web apps catering to the devotional and spiritual needs of 100s of millions of users across the globe. Our flagship product, **Sri Mandir**, launched in November 2020, is the world’s largest app for Hindu devotees. It serves as a digital sanctuary for millions of devotees worldwide.

Our mission is to enrich individuals' spiritual lives through innovative technology, offering seamless access to sacred pilgrimages & rituals, divine teachings, and a vibrant community. The overwhelming user love motivates us as we aim to serve 100s of millions more in the coming years.

The devotion market is a $44B opportunity in India (growing at 10% CAGR), which is primarily offline and unorganized. Of the $44B, temples drive GMV of ~$27B in offerings, services, and commerce. There are 2M+ temples in India, about 10k of them have a strong historical and cultural significance. Tourism to these places is a $10B opportunity. Sri Mandir is growing 20-25% month-on-month.

**Role Overview**

As a **User Research Intern** for Sri Mandir, you will engage directly with our users through structured calls to understand their experiences, gather valuable insights, and help shape future product decisions. You’ll play a key role in ensuring the user’s voice is heard and integrated into our product and strategy.

**Key Responsibilities**
- Conduct structured calls with users to gather feedback and insights.
- Document, organize, and analyze qualitative data from user conversations.
- Identify recurring themes, needs, and pain points in user feedback.
- Present key insights to product, marketing, and category teams to guide decisions.
- Maintain accurate records of calls and feedback for future reference.

**Requirements**:

- Strong communication skills in Hindi and English.
- High sense of ownership and accountability.
- Basic proficiency in Excel or Google Sheets.
- Empathetic listener with the ability to engage meaningfully with users.
- Available to work from our Bangalore office, full-time for 6 months.

**What You’ll Gain**
- **Hands-on exposure to user research**: Direct interaction with real users to understand their experiences.
- **Practical learning in consumer insights**: Learn how feedback shapes product and business strategy.
- **Skill development**: Enhance communication, active listening, and data interpretation abilities.
- **Industry experience**: Collaborate with product, marketing, and category teams in a high-growth startup.
- **Mentorship**: Guidance from experienced professionals to refine your research approach.
- **Certification & Recommendation**: Internship certificate and performance-based recommendation letter.
- **Pre-Placement Offer Opportunity**: Based on performance and business requirements, exceptional interns may be offered a full-time role at AppsForBharat after completion of the internship.

**Job Type**: Internship
Contract length: 6 months

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

- Are you currently located in Bengaluru?
- Are you available for 5 days WFO for 6 months?
- Are you fluent In English ?
- Are you Fluent in Hindi?
- Are you willing to work in a faith based tech startup?

Work Location: In person


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