User Researcher

1 day ago


Bengaluru India Leap Full time

Job Description About the Role: We're looking for a User Researcher at Leap. You'll lead end-to-end user research, work with cross-functional teams, and turn user insights to shape business and product decisions. If you're passionate about understanding users and uncovering insights, this is for you. The charter for this role will include - :Planning and running end-to-end user research from discovery to usability testing (interviews, surveys, diary studies, etc. - )Synthesizing insights into actionable outputs like personas, journey maps, and research reports - .Collaborating closely with product managers, designers, and business teams to shape product direction - .Using both qualitative and quantitative methods to uncover user needs, pain points, and behavior patterns - .Championing user-first thinking and driving research-backed decisions across the company . Ideal Persona wou - ld:Have 1+ year of hands-on experience in UX or user research, ideally in a fast-paced/product-led environme - nt.Are confident in qualitative methods like interviews, usability testing, and diary studi - es.Are familiar with JTBD, usability heuristics, and product discovery framewor - ks.Are comfortable using tools like Dovetail, Maze, Lookback, and Miro/Fig - JamComfortable presenting findings through decks, storytelling, and visual framewo - rksEnjoy turning raw data into clear insights that directly shape product and design decisio ns.


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