Customer Support Associate-gurgaon

5 days ago

Gurugram Haryana, India 10x Growth Accelerator Full time

**You will receive a brief interview call within 3-5 days, so please stay alert.**:

- **If selected, you'll need to attend a walk-in interview in Gurgaon.**:

- **Proficient or Excellent English & Confidence Required**:

- **Work Mode: Work From Office**:
**_____________________**

**MAXIMUM BUDGET: ₹22,000 to ₹29,000 (Non-Negotiable)**
- **Type: 24/7, Rotational Shift**:

- **Work Days: 6 Days Working, 1 Weekly Off**

**Education**:

- **Both Graduates and Undergraduates are encouraged to apply.**

**Eligibility**:
**Roles and Responsibilities**:

- **Handle customer queries, providing accurate and timely resolutions.**:

- **Maintain high customer service standards in chat or voice interactions.**:

- **Document and escalate issues as needed.**:

- **Adhere to company policies and procedures.**

**Required Skills**:

- **Excellent communication in English and Hindi (verbal and written).**:

- **Strong problem-solving, organizational, and multitasking abilities.**:

- **Professional and empathetic customer interactions.**

Pay: ₹22,000.00 - ₹29,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Gurugram, Haryana (required)

Work Location: In person

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