Customer Support Executive

4 days ago


Chennai Tamil Nadu, India AGP Hr Full time

**Job Title**: Customer Support Executive (CSE)
**Location**: Whitefield, Bangalore

**Job Type**: Full-Time (Work from Office)
**Experience Required**: Fresher
**Shift**: Rotational (1-2 Night Shifts per Month)

**Job Overview**:
We are looking for enthusiastic **Customer Support Executives** who are fluent in **Kannada and English** to join our voice support team. This is a **non-sales, no-target** role—perfect for freshers looking to begin a stable and rewarding career in customer support.

**Key Responsibilities**:

- Handle inbound and outbound customer calls professionally
- Resolve customer queries and provide timely solutions
- Record call details and update customer interaction records
- Maintain a positive, empathetic, and professional attitude toward customers

**Required Skills**:

- Fluency in **Tamil** and **English**:

- Basic computer knowledge
- Willingness to work in **rotational shifts** (including 1-2 night shifts/month)

**Salary & Benefits**:

- **Base Salary**: ₹16,000 per month
- **Take-Home Pay Range**: ₹18,000 - ₹20,000 per month (with bonuses and incentives)
- **Performance Incentives**: Starting after 3 months
- **Attendance Bonus**:

- **Night Shift Allowance** (where applicable)
- **Retention Bonus**: ₹6,000 after 6 months
- **PF & ESI**: Applicable after 1 year
- **Annual Hike**: Based on performance
- **Cab Facility**: For shifts ending after 9:30 PM
- **Lunch and Tea Breaks Provided**

**Why Join Us?**
- **No Sales or Targets**:

- **Supportive Work Culture**:

- **Career Growth and Internal Promotions**:

- **Ideal Role for Freshers**

**Job Types**: Full-time, Fresher**Schedule**: Rotational Shifts**Supplemental Pay**:

- Overtime Pay
- Performance Bonus
- Quarterly Bonus
- Shift Allowance

**Languages Required**:

- **Tamil** (mandatory)
- **English** (preferred)
- **Hindi** (Optional, Preferred)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 6364835344


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