Account Health Executive

2 days ago


Mulund Mumbai Maharashtra, India Ergode IT Services Pvt. ltd. Full time

Job Title: Account Health Executive

**Key Areas of Responsibilities**:

- Responsible for working on Potential Intellectual Property, Intellectual Property, Product Restrictions, Product Quality, Brand Notices and other issues across multiple marketplaces.
- Analyse and research complaints to validate their authenticity.
- Collecting the documents and presenting complaints to marketplaces for removal.
- Achieve a 100% removal ratio of invalid complaints on various Marketplaces.
- Coordinate with internal teams to remove affected products and complaints permanently from Marketplace Portal.
- Ensure 100% removal of IP and product quality complaints.
- The database of received complaints is maintained and updated with 100% accuracy.
- Verification of affected products removal process from the respective Marketplaces.

Qualification:
Education: Graduate

**Requirements**:
Desired Skill set:
Advanced MS Office skills (Excel, Outlook, PowerPoint, Word)
Excellent verbal and written English language communication skills
Knowledge of Product or Service
Demonstrates multi-tasking abilities
Analytically capable of gathering and interpreting information
Problem solving skills

Experience Required - 2+ years. Intellectual Property/Risk Management experience will be an added advantage.

**Salary**: Up to ₹25,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Flexible shift
- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Account Health: 2 years (preferred)
- total work: 2 years (preferred)

**Language**:

- English (preferred)

License/Certification:

- Ecommerce (preferred)



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