Customer Support Executive

1 week ago

Mohali Punjab, India Zouma Creative Studio Pvt Ltd. Full time

Manage and process incoming data and information requests accurately and promptly.
- Assist in the preparation of reports, documentation, and other administrative tasks as required.
- Maintain and update databases and digital records to ensure data integrity and compliance.
- Collaborate with internal teams to resolve operational issues and enhance workflow processes.
- Monitor and track progress on assignments, ensuring deadlines are met.
- Provide support for various back-office processes, including data entry, order processing, and customer inquiries.
- Adhere to company policies and procedures while maintaining confidentiality and data security.

**Requirements**:

- Bachelor’s degree or equivalent experience in business administration, operations, or related fields.
- Previous experience in a non-voice support or back-office role is preferred, but freshers are also encouraged to apply.
- Strong attention to detail and excellent organizational skills.
- Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with database management software.
- Good written and verbal communication skills.
- Ability to work independently and as part of a team, demonstrating flexibility and adaptability.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- UK shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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