Customer Support Associate

3 days ago

Malad Mumbai Maharashtra, India Pretty Child Full time

**Job Title: Customer Support Associate**
**Salary**

**Salary: Based on your last drawn salary (up to ₹33,000 per month).**
**Shift: 5 days a week with 2 rotational offs & Pure night shifts job**

**Age Limit: Up to 45 years**

**Job Type: Non-target-based, non-sales role - purely customer interaction**
**Job Summary**:

**Key Responsibilities**:

- Provide accurate information and effective solutions to customer concerns.
- Maintain detailed records of customer interactions and resolutions.
- Adhere to company policies, guidelines, and quality standards.
- Collaborate with internal teams to resolve escalated or complex issues.
- Ensure a seamless and positive customer experience.
**ligibility Criteria**

**Education**:

- **Graduates (freshers are welcome).**

**Experience**:

- **Prior customer support experience is preferred but not mandatory for graduates.**
**Skills Required**:

- Excellent verbal and written communication skills.
- Strong problem-solving abilities with a customer service-oriented mindset.
**How to Apply**

**For inquiries, contact us at 7710817189**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹30,270.00 - ₹33,388.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

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