Customer Support Associate

1 week ago

Malad Mumbai Maharashtra, India Hemocean outsourcing Full time

Customer Service Representative

Roles and Responsibilities

Act as the primary point of contact for assigned clients, ensuring clear and effective communication at all times.

Manage and maintain strong client relationships through regular touchpoints and meetings.

Coordinate with internal teams to ensure timely and accurate delivery of services to clients.

Address client inquiries and resolve issues promptly, ensuring high levels of customer satisfaction.

Assist in the preparation and management of client documentation and reports.

Collaborate with the sales team to support client acquisition and retention strategies.

Monitor client feedback and work proactively to improve services and processes.

Maintain up-to-date knowledge of industry trends and company services to effectively address client needs.

18k - 27k CTC

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,535.44 - ₹29,879.90 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 7903809796

  • Customer Support Associate

    17 hours ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    Tech Mahindra hiring Customer Support Associate. Following are the Responsibilities: - Resolve customer queries and complaints efficiently. - Provide product and service information to customers. - Achieve individual and team performance targets. Even Freshers can apply. **Job Types**: Full-time, Permanent, Fresher Pay: ₹19,000.26 - ₹30,000.96 per...

  • Customer Support Associate

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    Hiring for **Customer Support Associate** for **Tech Mahindra** is responsible for handling customer inquiries, resolving complaints, and ensuring a positive customer experience. Their key duties include: - Resolving customer issues efficiently. - Maintaining accurate customer records. - Meeting performance targets and ensuring customer satisfaction. This...

  • Customer Support Associate

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Etrav tech limited Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Position Title: Customer SupportExperience Required: 0 to 3 YearsKey ResponsibilitiesRespond to customer queries via phone, email, or chatResolve issues efficiently and professionallyMaintain records of customer interactionsEscalate complex issues to the concerned teamEnsure a positive customer experienceRequirements:Good communication skillsBasic computer...

  • Customer Support Associate

    1 week ago

    Andheri, Mumbai, Maharashtra, India Pilgrim Full time

    The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...

  • Customer Support Associate

    1 week ago

    Andheri, Mumbai, Maharashtra, India Pilgrim Full time

    The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...

  • Customer Support Associate

    17 hours ago

    Mumbai, Maharashtra, India Zama Organics Full time

    **Company Overview**: **Zama Organics** is a leading provider of high-quality food products committed to delivering exceptional customer service and satisfaction. As a Customer Support Associate in the food industry, you will be responsible for ensuring that our customers receive top-notch support and assistance with their inquiries and concerns. Your main...

  • Customer Support Associate

    4 days ago

    Mumbai, Maharashtra, India Shop Away Full time

    **We are hiring!!!** Profile - Customer Support Associate **( Blended process)** Location - **Mumbai** Education - Graduate/ undergraduate Salary - **140000 - 30000k in hand** shift - Day Shift **FRESHER ALSO APPLY** **EMAIL PROCESS EXPERIENCE** Min 6 months of experience of customer service ( BPO/ BFSI) is mandatory. Handling quires **NO target NO...

  • Customer Service Associate

    4 days ago

    Malad, Mumbai, Maharashtra, India Talentino Full time

    ChatGPT **Job Description: Customer Service Associate (Work from Office)** **Company Overview**: Join our team in [industry type], providing excellent customer service across India. **Position Overview**: As a Customer Service Associate, you'll handle inquiries, resolve issues, and ensure customer satisfaction from our office. **Responsibilities**: -...

  • Customer Support Associate

    2 weeks ago

    mumbai, India Pilgrim Full time

    About the Role The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...

  • Customer Support Associate

    2 weeks ago

    mumbai, India Pilgrim Full time

    About the Role The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...