Provider Administration Coordinator
2 days ago
Build a meaningful career
At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.
To provide efficient and accurate customer service and ongoing support for counsellors and vendors in respect to administrative questions. This role also assists with tasks connected to administrative quality of counsellor profiles and scheduling.
**Responsibilities**:
- Systems maintenance, including updating counselor profiles based on audit results or requests for changes.
- Request types include create, edit delete schedules for counselors
- Create and edit provider profiles: Address changes, credentials, inclusions, and exclusions.
- Special projects and other duties as required
Succeeding as a Provider Administration Coordinator, will require the following core qualifications and skills:
- 2+ years of administrative experience
- 2+ years of customer service
- Exceptional documentation, follow-up skills
- Exceptional organizational skills
- Strong computer skills including proficiency with ticketing software, Microsoft Excel, Word and Outlook
- Strong interpersonal skills, as well as strong written and oral communication skills, are essential
Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.
Fulfilling work that matters
LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.
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