Presales Executive

6 days ago

Remote, India Hofeto Full time

Person will be responsible complete Managing Hofeto Customers end-to-end. We are recruiting for an experienced Customer Relationship Manager to be responsible for
engaging with key customers by building and preserving trusting relationships. As Customer Relationship Manager you will constantly identify opportunities to grow the customer base and
build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

1. Build and maintaining profitable relationships with key customers.
2. Oversee the relationship with customers handled by your team.
3. Resolve customer complaints quickly and efficiently.
4. Keep customers updated on the latest products in order to increase sales.
5. Expand the customer base by upselling and cross-selling.
6. Understand key customer individual needs and adressing these.
7. Meet with managers in the organisation to plan strategically.
8. Conduct business reviews using CRM programs.
9. Know your competition and strategies accordingly.
10. Excellent interpersonal and communication skills

Key skills
- A minimum of 3 years’ experience.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
- A bachelor’s degree in Administration or related field.Location: Anywhere in India (Work from Home)

**Job Type**: Part-time

Pay: ₹7,000.00 - ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Work from home

Shift:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer relationship management: 1 year (required)

**Language**:

- English (preferred)

Work Location: Remote

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