Customer Feedback Executive

5 days ago


New Palasia Indore Madhya Pradesh, India Taskup Corporate Service Pvt. Ltd. Full time

Key Responsibilities:
Contact customers via phone or meet them in person to gather feedback on services provided.

Maintain detailed records of all customer feedback and escalate issues to the relevant department when necessary.

Analyze common customer concerns and report trends to management. Ensure a professional and polite approach during every interaction.

Follow up on previous feedback to track customer satisfaction over time.

**Requirements**:
Strong communication and interpersonal skills.

Ability to listen actively and empathize with customers. Basic computer knowledge (MS Office, data entry).

Must be comfortable making calls or interacting in person. Fluent in Hindi (English communication is a plus).

Willingness to work from the MR 10, Indore location.

Who Can Apply:
Freshers with good communication skills and a customer-first attitude.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹16,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 7898228409



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