Csa (Customer Service Associate)

2 weeks ago

Lucknow Uttar Pradesh, India Niftel Communication Full time

**Job Title: Customer Support Executive**

**Full Time (WORK FROM OFFICE)**

**Location**: Jopling Road, Hazratganj Lucknow

**Salary: ₹13,000 to ₹15,500** (in-hand, with no deductions)

**Working Hours**: 9 hours login + 1-hour break

6 working days/week, with 1 rotational week off

**Shift Timings**:

- Rotational shifts (Day, Evening, Night, Midnight)
- Female: Day rotational shifts
- Male: Evening, Night, Midnight shifts

**Key Responsibilities**:

- Efficiently handle and resolve customer inquiries.
- Provide excellent support through both chat and voice processes.
- Strong interpersonal skills with the ability to engage with customers in a friendly and effective manner.
- Strong decision-making ability, especially when working under pressure.

**Key Requirements**:

- 12th Pass or higher
- Minimum age: 18+
- Ability to work from the office
- Strong communication, decision-making, and interpersonal skills
- Ability to work under pressure in a fast-paced environment

**Contact**:
For more details, please contact **HR Alviya at 8810706413.**

**Job Types**: Full-time, Fresher

Pay: ₹13,000.00 - ₹15,500.00 per month

**Benefits**:

- Flexible schedule
- Paid sick time

Work Location: In person

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