Customer Service Associate
5 days ago
**Key Responsibilities**:
- Provide accurate information regarding products, services, and policies.
- Resolve customer complaints, issues, and queries in a timely and professional manner.
- Maintain up-to-date knowledge of the company’s offerings and processes.
- Ensure customer satisfaction by providing a positive experience.
- Log and document all customer interactions using internal CRM tools.
- Collaborate with internal teams for issue resolution and escalations.
- Meet performance metrics including response time, resolution rate, and customer satisfaction.
**Preferred Experience and Skills**:
- **Fluent in English** - both written and verbal communication.
- Prior experience in customer service, support, or a call center environment is a plus.
- Basic knowledge of the company and its offerings (training will be provided).
- Strong problem-solving and interpersonal skills.
- Ability to multitask and manage time efficiently.
- Familiarity with customer service software or CRM tools is an advantage.
Pay: ₹200,000.00 - ₹480,000.00 per month
Schedule:
- Day shift
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 6394427973
-
International Customer Service Representative
2 weeks ago
Noida, Uttar Pradesh, India MoSahay Associate Full time**Job Types**: Full-time, Permanent Pay: ₹300,307.02 - ₹355,498.79 per year **Benefits**: - Provident Fund Schedule: - Rotational shift **Education**: - Bachelor's (required) **Experience**: - International voice process: 2 years (required) - Customer support: 2 years (required) - Technical support: 2 years (required) **Language**: - English...
-
Customer Service Associate
2 weeks ago
Noida, Uttar Pradesh, India SAI Call Net Full timeHiring for International BPO in Noida Sec 63 Job Title: Customer Service Associate No. of Vacancies: 10- Male / Female Any can Apply. Process - inbound Voice Process AT&T Work Timings: 9:00 PM to 6:00 AM 5 Day Working Rotational off Cab Provided by Nearby Areas Only Note - The Timings can be changed, according to the Client Requirement. **Salary**:...
-
Customer Service Associate
3 days ago
Noida, Uttar Pradesh, India Fairvalue Insuretech Pvt.Ltd. Full time**JOB DESCRIPTION** **Walk-In Drive**:Customer Service Associate - Renewal Calling Join The Policy Exchange as a Customer Service Associate! **Location**: D-8, Sector 2, Noida **Salary**:Up to ₹15,000 (fixed) + attractive incentives **Role**: Handle renewal calling for existing customers. **Why Join Us?** Competitive pay Performance-based...
-
Customer Success/service Associate
2 weeks ago
Noida, Uttar Pradesh, India Sheran Communication & Technology Pvt. Ltd. Full time**Job Title: Customer Success/Service Associate** **Location**: Noida 81 Delhi or any NCR region. **Experience**: 6+ months in an international voice process **Salary**: ₹30,000 - ₹40,000 per month **Key Responsibilities**: - Manage customer interactions through chat and voice, ensuring high levels of satisfaction. - Demonstrate excellent...
-
Customer Service Associate- Delhi India
2 weeks ago
Noida, Uttar Pradesh, India ADCI - Haryana Full time**What qualifications do we need from you?** - Minimum age: 18 years old - Have the right to work in India - Strong communication skills in English (both written and oral fluency) - Experience working with a computer - The availability to work varying shifts from Monday to Sunday within the operating hours - Willingness and ability to work in rotating shifts...
-
Customer Service Associate- Delhi India
3 days ago
Noida, Uttar Pradesh, India Amazon.com Full timeDESCRIPTION **Work from Office with Amazon Customer Service!** **Role**: Customer Service Associate **Job Type: Contractual** **Location**:Work from Office in Delhi/Noida Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers...
-
Customer Service Associate
2 weeks ago
Noida, Uttar Pradesh, India Amar Ujala Publications Ltd Full timeProvide accurate and timely information regarding products, services, policies, and procedures. - Identify and resolve customer complaints and issues efficiently. - Escalate complex problems to the appropriate departments when necessary. - Assist customers with placing orders, processing payments, and tracking shipments. - Address issues related to order...
-
Customer Service Representative
2 weeks ago
Noida, Uttar Pradesh, India ixamBee Full timeJob Title: Axis Voice-Process Associate Summary: Qualifications: - Excellent written communication skills. - Ability to work in a fast-paced environment. - Strong problem-solving skills and attention to detail. - For Female Applicants: 12th pass with good communication skills can also apply. Roles and Responsibilities: - Respond to customer queries and...
-
Customer Service Representative
3 days ago
Noida, Uttar Pradesh, India Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...
-
Customer Service Associate
5 days ago
Noida, Uttar Pradesh, India VictaMan Services Private Limited Full timeProvide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹16,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute or planning...