Customer Service Associate

1 week ago


Noida Uttar Pradesh, India Amar Ujala Publications Ltd Full time

Provide accurate and timely information regarding products, services, policies, and procedures.
- Identify and resolve customer complaints and issues efficiently.
- Escalate complex problems to the appropriate departments when necessary.
- Assist customers with placing orders, processing payments, and tracking shipments.
- Address issues related to order discrepancies, returns, and refunds.
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Follow up with customers to ensure satisfaction and issue resolution.
- Gather customer feedback to improve products, services, and overall experience.
- Provide insights and suggestions to the management team based on customer interactions.
- Work closely with other departments, such as sales and technical support, to resolve customer issues.
- Participate in team meetings and training sessions to improve skills and knowledge.

Pay: ₹15,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 7617706065



  • Noida, Uttar Pradesh, India MoSahay Associate Full time

    **Job Types**: Full-time, Permanent Pay: ₹300,307.02 - ₹355,498.79 per year **Benefits**: - Provident Fund Schedule: - Rotational shift **Education**: - Bachelor's (required) **Experience**: - International voice process: 2 years (required) - Customer support: 2 years (required) - Technical support: 2 years (required) **Language**: - English...


  • Noida, Uttar Pradesh, India Fairvalue Insuretech Pvt.Ltd. Full time

    **JOB DESCRIPTION** **Walk-In Drive**:Customer Service Associate - Renewal Calling Join The Policy Exchange as a Customer Service Associate! **Location**: D-8, Sector 2, Noida **Salary**:Up to ₹15,000 (fixed) + attractive incentives **Role**: Handle renewal calling for existing customers. **Why Join Us?** Competitive pay Performance-based...


  • Noida, Uttar Pradesh, India SAI Call Net Full time

    Hiring for International BPO in Noida Sec 63 Job Title: Customer Service Associate No. of Vacancies: 10- Male / Female Any can Apply. Process - inbound Voice Process AT&T Work Timings: 9:00 PM to 6:00 AM 5 Day Working Rotational off Cab Provided by Nearby Areas Only Note - The Timings can be changed, according to the Client Requirement. **Salary**:...


  • Noida, Uttar Pradesh, India Sheran Communication & Technology Pvt. Ltd. Full time

    **Job Title: Customer Success/Service Associate** **Location**: Noida 81 Delhi or any NCR region. **Experience**: 6+ months in an international voice process **Salary**: ₹30,000 - ₹40,000 per month **Key Responsibilities**: - Manage customer interactions through chat and voice, ensuring high levels of satisfaction. - Demonstrate excellent...


  • Noida, Uttar Pradesh, India Amazon Full time

    DESCRIPTION Work from Office with Amazon Customer Service Role Customer Service Associate Job Type Contractual Location Work from Office in Delhi Noida Our mission at Amazon is to be Earth s most customer-centric company and our award-winning Customer Service team is a key part of achieving that goal Doing our best for our customers is where we get our...


  • Noida, Uttar Pradesh, India Cloud Dhobi Pvt. Ltd. Full time

    We are seeking a dedicated and enthusiastic Customer Service Associate to join our dynamic team **at Cloud Dhobi is an online laundry and dry-cleaning multi-facility business in Delhi NCR**. As a Customer Service Associate, you will be the primary point of contact for our customers, ensuring they have a seamless and satisfying experience with our online food...


  • Moradabad, Uttar Pradesh, India PVR Cinemas Ltd Full time

    Audience services associates will execute the operations of the audience experience at the theatre through either box office services, house management, or a combination of both. The positions in audience services are essential in keeping patrons, volunteers, and customers connected and coming - Customer service skills - Strong communication skills - Able to...


  • Noida, Uttar Pradesh, India ADCI - Haryana Full time

    **What qualifications do we need from you?** - Minimum age: 18 years old - Have the right to work in India - Strong communication skills in English (both written and oral fluency) - Experience working with a computer - The availability to work varying shifts from Monday to Sunday within the operating hours - Willingness and ability to work in rotating shifts...


  • Noida, Uttar Pradesh, India Amazon.com Full time

    DESCRIPTION **Work from Office with Amazon Customer Service!** **Role**: Customer Service Associate **Job Type: Contractual** **Location**:Work from Office in Delhi/Noida Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers...


  • Lucknow, Uttar Pradesh, India Trash tokri service management private limited Full time

    **Customer service** is broader and encompasses all interactions. Customer service agents are more relationship-driven and aim to help ensure customer satisfaction. Customer service teams focus on creating a positive overall experience throughout the customer journey. Great customer service includes assisting customers before, during and after a purchase, as...