Customer Success Executive
1 week ago
**Key Responsibilities**:
- Understand customer requirements
- Conduct regular check-ins and reviews with customers to ensure satisfaction.
- Work closely with internal teams - Sales, Ops, QA etc.
- Maintain accurate customer records and notes in excel or CRM tools.
- Escalate any major issues or red flags to the appropriate teams.
**Key Requirements**:
- Bachelor’s degree or equivalent.
- 1-3 years of experience in a customer-facing role (Customer Success, Account Management etc.)
- Strong communication and relationship-building skills.
- Familiarity with CRM tools (e.g. HubSpot) is a plus.
- Ability to handle multiple clients and priorities effectively.
**Job Types**: Full-time, Permanent
Pay: ₹350,000.00 - ₹600,000.00 per year
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Monday to Friday
- US shift
Supplemental Pay:
- Commission pay
- Performance bonus
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
-
Customer Success Executive
2 days ago
Pune, Maharashtra, India Finastra USA Corporation Full time**Responsibilities**: We are seeking a dynamic and results-driven Customer Success Executive, as part of our Sales and Customer Success organization. The Treasury and Capital Markets Business Unit has some of the biggest and most complex financial services organizations in the world and ensuring we have mutually beneficial is critical to our long term...
-
Customer Success Supervisor
2 weeks ago
Kharadi, Pune, Maharashtra, India DominanceTech IT Solutions Pvt Ltd Full time**Job description** **Overview**: We are a 20+ years-old technology company with offices in the US and India, providing Business Intelligence solutions to hundreds of hotels and resorts around the world. Our clients are primarily high-end hotels and resorts who provide their guests with exceptional service, and we expect our employees to provide that same...
-
Customer Success Associate
6 days ago
Kharadi, Pune, Maharashtra, India Inifinserve IT Solution Full timeWe are hiring **Customer Success Associates** to connect with interested leads and help them choose the right insurance products. This is a **domestic, outbound voice process** role. **Key Responsibilities**: - Call and assist potential customers with insurance product details - Explain benefits and help them choose the right plan - Maintain excellent...
-
Customer Success Specialist
2 days ago
Kharadi, Maharashtra, India ALLTAKE ITES PVT LTD Full time ₹ 3,00,000 - ₹ 3,50,000 per yearJob Title: Customer Success Specialist - B2B Lead GenerationNature of Job: WFO onlyDepartment: OperationsKey Responsibilities:Client Relationship Management:· Develop and maintain strong, long-term relationships with clients.· Serve as the primary point of contact for clients and act as their advocate within the company.Campaign Strategy and Planning:·...
-
Customer Success Advisor
1 week ago
Kharadi, Pune, Maharashtra, India Growinity Solutions LLP Full timeCustomer Success Advisor Location - Kharadi, Pune Shifts - Rotational Shifts (Day shift for Females until 9 PM, Rotational for males, last logout 2 AM) 6 days working (Rotation week offs) Immediate Joining. Requirements: - Excellent communication in both English and Hindi. - Graduate in any field. - Undergraduate with excellent communication skills. -...
-
Customer Success Executive
4 days ago
Pune, Maharashtra, India ESP Global Services Full time**About the Job**: As a Customer Success Executive, you will be a critical member of the customer success team, focusing on ensuring customer satisfaction, retention, and the successful delivery of services. You will work closely with the Customer Success Manager (CSM) to support daily operations, resolve customer issues quickly, and drive improvements in...
-
Customer Success Associate
1 week ago
Kharadi, Pune, Maharashtra, India Devdort Full time**Job Opening: Customer Success Associate** **Location: Pune, Maharastra** **Line of Business (LOB)**: Insurance **Work Mode**: Work From Office **Key Requirements**: - **Skillset**: - Excellent communication skills in both English and Hindi - No MTI (Mother Tongue Influence) or RTI (Regional Tone Influence) - Strong command over grammar and...
-
Customer Success Advisor
6 days ago
Kharadi, Pune, Maharashtra, India Growinity Solutions LLP Full time**Transcom - L1 Hiring** **Customer Success Advisor** **Location - Kharadi, Pune** **Salary - 28k CTC - 40k CTC** **Shifts - Rotational Shifts (Day shift for Females until 9 PM, Rotational for males, last logout 2 AM)** **6 days working (Rotation week offs)** **Immediate Joining.** **Requirements**: - Excellent communication in both English and...
-
Customer Success Executive
2 weeks ago
Balewadi, Pune, Maharashtra, India Nivaata Systems Full time ₹ 2,00,000 - ₹ 5,00,000 per yearJob Title: Customer Success ExecutiveLocation: Balewwadi, Pune (Base Location)Requirement: 04Experience: 1 to 3 yearsAbout RoutematicRoutematic is a leading employee transportation and mobility solutions provider, leveraging technology to deliver safe, efficient, and reliable commute experiences. We partner with top enterprises to manage end-to-end employee...
-
Customer Success Specialist
2 weeks ago
Kharadi, Maharashtra, India ALLTAKE Full time ₹ 4,20,000 per yearJob Title: Customer Support SpecialistWork Type: WFO onlyNature of Job: Full-time PermanentShift: Rotational Shift (3pm-12am / 4pm-1am)Requirement: Preferred Female candidate onlyKey Responsibilities:Client Relationship Management:· Develop and maintain strong, long-term relationships with clients.· Serve as the primary point of contact for clients and act...