Customer Support Executive

4 days ago

Mohali, India Bridging Technologies Full time

**Let's work together**:
Bridgingites are curious, friendly, compassionate, independent, self-driven, collaborative, self-motivated, transparent, supportive and most importantly awesome team players.

**Benefits & Perks**:

- Awesome office space
- Daily meals in Bridging for day & night shifts
- Quarterly events and Rewards & Recognitions

Success starts with having the right people. At Bridging, we value and mentor each member of our growing team. We seek out talented, goal-oriented professionals who live and breathe the Internet and thrive in a flexible but challenging work environment. Our team of innovators has enabled Bridging to sustain high levels of profitability and success while evolving along with the Internet for almost a decade

We are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

**Salary**:
**Location**:
CP- 67, Mohali

**Job Description**:
We are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
- Product Link:
**Responsibilities**:

- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Requirements**:

- Must have minimum 1 year of experience in international voice process.
- Proven customer support experience.
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multitask, prioritize and manage time effectively.
- High school diploma or equivalent; college degree preferred.

  • Customer Support Executive

    4 days ago

    Mohali, Punjab, India Apex One Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Hiring Alert: Customer Support Executive (Agriculture) – MohaliLocation: MohaliDesignation: Customer Support Executive – AgricultureSalary: Up to ₹20,000 per monthShift: Day ShiftEligibility Criteria:Qualification: Graduate with Agriculture background (B.Sc Agriculture or related field preferred)Experience: Freshers or candidates with relevant...

  • Customer Support Executive

    1 week ago

    Mohali, Punjab, India Cascade Buildtech Pvt Ltd Full time ₹ 2,16,000 - ₹ 2,64,000 per year

    Job Title: Customer Support Executive – Real EstateLocation: Mohali, Sector 82Industry: Real Estate / Property Management / ConstructionSalary: ₹18,000 – ₹22,000 per monthPreference: Female candidatesJob Type: Full-timeExperience Required:6 months – 1 year in Real Estate sales support / CRM / Admin / Customer Service / Front DeskPrior experience in...

  • Customer Support Executive

    1 week ago

    Mohali, Punjab, India Cascade Buildtech Pvt Ltd Full time ₹ 2,16,000 - ₹ 2,59,200 per year

    Job Title: Customer Support Executive – Real EstateLocation: Mohali, Sector 82Industry: Real Estate / Property Management / ConstructionSalary: ₹18,000 – ₹22,000 per monthJob Type: Full-timeExperience Required:6 months – 1 year in Real Estate sales support / CRM / Admin / Customer Service / Front DeskPrior experience in client handling, lead...

  • Customer Support Executive

    1 week ago

    Mohali, India Innovative Incentives Rewards Pvt. Ltd Full time

    Customer Service Executive roles are answering calls professionally to provide information of orders given or cancelled and obtaining details about the complaints of products and services. Always active for the potential customers by answering their questions and suggesting information about other products and services to fulfil the target of ensuring...

  • Customer Support Executive

    7 days ago

    Mohali, Punjab, India Zouma Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    Job Description: Customer Support Executive (Voice Process) - U.K.About the RoleWe are seeking a dedicated and professional Customer Support Executive to join our team, specializing in a voice-based process for our clients in the U.K. The ideal candidate will be the first point of contact for our customers, providing exceptional service, resolving inquiries,...

  • Customer Support Executive

    2 days ago

    Mohali, Punjab, India Kalyan Business Solutions Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Job Description: Customer Support ExecutiveLocation: Mohali, PunjabCustomer Support Executive ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsibilies for providing assistance, resolving issues and addressing customers inquiries to ensure a seamless and...

  • Customer Support Executive

    6 days ago

    Mohali, India Lets Rentz Full time

    Open Position: Customer Support Executive **Required Experience**:1-2 Years **Qualification**: Any Graduate **Work Mode**: Work from office Roles and Responsibilites: - Respond to customer inquiries via phone, and live chat in a timely and professional manner. - Maintaining regular contact with existing customers. - Possessing excellent product knowledge...

  • Customer Support Executive

    10 hours ago

    Mohali, India BeeSolver Technology Pvt Ltd Full time

    **Responsibilities** - Understanding the products and services provided by the company. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual representatives. - Assisting the HR department with hiring new employees. -...

  • Customer Support Executive

    1 week ago

    Mohali, India Gillson Solutions Pvt Ltd Full time

    Urgent requirement for Customer Support Executive (Logistics Field) - Job Type - Full Time - Work From Office - Shift Rotation (including night) **Responsibilities**: Include receiving emergency and non-emergency calls, monitoring driver logs, keeping records, addressing problems, and dispatching appropriate team members. Their duties can also include...

  • Customer Support Executive

    2 days ago

    Mohali, Punjab, India Zouma Full time ₹ 3,00,000 - ₹ 5,40,000 per year

    Customer Support Executive – UK ShiftLocation: Mohali (Onsite)Shift Timing: UK Shift (1:00 PM – 10:00 PM IST)Experience: 1–3 yearsEducation: Graduate (any stream)About the Role:We're looking for enthusiastic and customer-focused professionals to join our support teamIf you enjoy solving problems, communicating clearly, and creating a smooth experience...