Customer Support Executive

10 hours ago

Mohali, India BeeSolver Technology Pvt Ltd Full time

**Responsibilities**
- Understanding the products and services provided by the company.
- Managing a team of Customer Support Representatives.
- Resolving customer complaints and queries.
- Providing detailed information to customers.
- Monitoring the performance of individual representatives.
- Assisting the HR department with hiring new employees.
- Offering exceptional customer service and satisfaction.
- Following up with customers for any further information.
- Contributing the work to the company’s knowledge base.
- Maintaining a healthy relationship with the clients.
- Adhering to the company’s rules and regulations.

**Requirements**:

- Bachelor’s degree in Business Administration or a related field.
- 3 years of experience working as a Customer Support Executive or a similar position in the Customer Service department.

**Job Types**: Full-time, Regular / Permanent

**Salary**: Up to ₹40,997.19 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Flexible shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Speak with the employer**
+91 8540065951

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