
Customer Support Executive
4 days ago
**Responsibilities**
- Understanding the products and services provided by the company.
- Managing a team of Customer Support Representatives.
- Resolving customer complaints and queries.
- Providing detailed information to customers.
- Monitoring the performance of individual representatives.
- Assisting the HR department with hiring new employees.
- Offering exceptional customer service and satisfaction.
- Following up with customers for any further information.
- Contributing the work to the company’s knowledge base.
- Maintaining a healthy relationship with the clients.
- Adhering to the company’s rules and regulations.
**Requirements**:
- Bachelor’s degree in Business Administration or a related field.
- 3 years of experience working as a Customer Support Executive or a similar position in the Customer Service department.
**Job Types**: Full-time, Regular / Permanent
**Salary**: Up to ₹40,997.19 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Flexible shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Speak with the employer**
+91 8540065951
-
Customer Support Executive
4 weeks ago
Mohali, Punjab, India TRDFIN Support Services Pvt Ltd Full timeWe are looking for a Customer Service Executive who will act as a liaison between the company and its customers. The ideal candidate will manage inquiries, resolve complaints, and provide accurate information about our products and services, ensuring a high level of customer satisfaction.Key Responsibilities:Respond to customer inquiries via phone, email,...
-
Customer Care Executive
4 days ago
Mohali, Punjab, India Customer Solutions Full time**Position Overview**: **Key Responsibilities**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Provide accurate information regarding products/services and resolve customer inquiries effectively. - Assist customers with placing orders, processing returns, and resolving complaints or issues. - Maintain thorough...
-
Customer Support Executive
1 day ago
Mohali, India SRP US Logistics Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...
-
Customer Support Executive
3 days ago
Mohali, India SRP US Logistics Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...
-
B2b Customer Support Executive
3 days ago
Mohali, India DesignersX Full time**Job Title: - B2B Customer Support Executive** **Company: -** Designers X **Job Description: -** **DesignersX is looking for B2B Process based executive with below skills: -** - Good English communication (American accent preferred) - Critical thinking - Processed based on the spot decision making - Must have worked on B2B process - Minimum **2 years of...
-
Customer Support Executive
1 day ago
Mohali, Punjab, India DITINUS TECHNOLOGY PRIVATE LIMITED Full time**ROLES AND RESPONSIBILITIES**: Addressing consumer problems and suggesting an efficient solution with empathy and professionalism. If the customer is facing a technical issue then they collaborate with other departments to bring out a solution for the customer. The executives should follow a personalized way of communicating that will help the consumers...
-
Customer Support Executive
9 hours ago
Mohali, Punjab, India Teleperformance Full timeTeleperformance is hiring for the role of Customer Support Executive. Work Location: Mohali **Responsibilities**: - Providing exceptional customer support experience to the customer over the phone. - Previous experience in a customer support role is a plus. - Ability to multi-task, set priorities and a self-starter. - Customer Care Representative must be...
-
Customer Support Executive
3 days ago
Mohali, Punjab, India Think 360 Solutions Pvt Ltd Full timeThe Customer Support Executive will be responsible for providing excellent customer service to Food Delivery App users (Czech Republic based). This includes resolving customer queries and issues, providing information and support, and ensuring that customers have a positive experience. **Responsibilities**: - Provide information and support to customers -...
-
Customer Support Executive
1 day ago
Mohali, India BRIDGING TECHNOLOGY Full time**Bridging Technologies is hiring for Customer Support Executive**: **Experience: 2**+ years in international voice process **Location**:Mohali **Job Summary** We are hiring a **Customer Support Executive ** to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of...
-
Customer Support Executive
8 hours ago
Mohali, India BRIDGING TECHNOLOGY Full time**Bridging Technologies is hiring for Customer Support Executive**: **Experience**:1+ years in international voice process **Location**:Mohali **Job Summary** We are hiring a **Customer Support Executive ** to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of...